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June 2024 by JAMIE PETERS
Tried to buy a vehicle over a holiday weekend. We accepted their LOW trade in amount for our vehicle and told them we wanted the vehicle we looked at on Friday. They sent us a credit application on Saturday and we filled out all our info. We were informed on Tuesday after the holiday, that they never received our application and that they sold the vehicle to someone else. Very poor experience. This would’ve been the second vehicle we bought from them. Never again!!
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April 2024 by Reanne Rice
Great service! Always quality work!
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April 2024 by Elizabeth Storm
Very frustrated with the number of repairs we have had on a certified vehicle in the 6 months since we purchased it. We will never purchase a vehicle here again. Incredibly disappointed.
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January 2024 by Jeremy Crabb
Steven Mendoza was great to work with! Recommend him highly!!
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December 2023 by Stevie Strainz
Amazing experience with Steve and the whole team there Steve Cain has an awesome sense of humor and treats his people right!
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October 2023 by Sharina Richardson
We worked with Brett and another gentleman when we went to buy a vehicle. They were both great. Brett has been excellent even after the purchase. Had some issues scheduling servicing with a dealer local to us and he helped get it set up and taken care of. Much appreciated all the way around!
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July 2023 by Shaydee Pretendseagle
Please be careful when buying from Dale willeys. In the reviews (Osage Scholar wrote) was very similar to our experience. Our jeep renegade wouldn’t start 5 days after we bought it. And when we went to them for help, Steve said “it’s better then the car you brought in!” And after he tried to apologize by saying he lets his frustration get the best of him because he has 7kids??? I have never felt so dehumanized, by the way we were spoken to.
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March 2023 by Pahuska (Osage Scholar)
Just bought an Acadia a few weeks ago, now it suddenly does not start due to a fuel pump issue according to the Dale Willey service dept.! Instead of taking responsibility for their failure to ensure the parts were all working before handing it over, they want to blame us for not getting the "proper" warranty, and NOW want to charge us $1500 for parts and labor! Why was this not taken care of during their pre-inspection if it was a "bad part"?! The guy on the phone said, the simply do a "visual inspection." This is ridiculous. Don't get cars here as they will sell you one with messed up parts then make you foot the bill!
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January 2023 by DeJuan Gardenhire
Don’t ever buy a car here
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January 2023 by Cheyenne Harmon
I got this beautiful car today. Love it! Staff were friendly and the process of getting my car was super easy. Highly recommend ?
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January 2023 by Steven Pfeifer
Bought a vehicle Feb 22, within a couple of days had to take it in. It’s now April & I still don’t have my vehicle back. Turns out it needs a new transmission & the warranty they sell you causes delays unless you want to pay full price to the service center for their parts which are the only ones they guarantee, not the ones I paid for on the warranty you sold me. The service manager’s excuse for selling us a car that way, “if we actually fully inspected every used car, they’d all need a new engine.” Such a disappointing and unprofessional experience across the board.
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January 2023 by Kasynda Eubanks
My fiancé and I just bought an F150 and had the best experience! Everyone was kind, easy to work with, and they were able to easily answer all our questions.
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January 2023 by Cody Cokely
I needed a new car after a total collision in my old one. The insurance settlement was a nightmare and took forever, but Brett at Dale Willey helped work out a better financing deal in my favor.
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January 2023 by Robby Kizeor
Great place to buy a new vehicle, Shannon my salesman was very helpful and made the deal work for me.Suggest giving them a shot,you will be impressed.
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January 2022 by Donna Gardner
Chase Branson was so polite and helpful. The whole experience was great. He knew all the answers to my tech questions. He paired our phones with our Colorado. Again very knowledgeable and willing to answer all questions.
