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September 2023 by lee eastling
Great employees! They are always very helpful with any questions or banking needs.
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March 2023 by Beverly Leon
Very friendly and helpful
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October 2022 by LadyDefi
Great staff.
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September 2022 by Jason Brose
No ATM in drive-up. The one in the lobby was not working. I had to walk down to the ATMs at 11th and Vermont (their old downtown location) for the next-nearest ones..
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July 2021 by James Martin
Always friendly and courteous, I use Capitol Federal for all my banking needs.
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July 2021 by Randy Gfeller
Very friendly and helpful staff !!!
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October 2020 by Scott C.
Horrible service. Have to fight it over and over to be able to access my online banking. I am probably going to change banks. System is run by computer geeks who do not like the words "user friendly" but instead like the words "we're in charge and you are not."
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August 2019 by Scott T.
Still your same old Capitol Federal but with striking new digs, modern lobby, bit of hipness, free coffee counter and more. Darn, the place done grew up! So here's the thing about CapFed as it's called in this town. If you're new, coming to school here, etc. and are looking for checking, savings, loans, etc. ther are plenty of big chain mega banks like US Bank and the like that are also spread out across the U.S. If you're looking for something more personal and local, this is the place. Based in Topeka, they have branches there, here in Lawrence (and a number of ATMs) as well as Kansas City, Wichita, Salina, Manhattan, Emporia, etc. Still keep my personal checking here but for business needs I've opted for US Bank as they allow online connections via Quicken for easy processing. CapFed apparently has something so I've heard but you'd probably need to chat with the Topeka main location about it and not sure about the options. If I find out they have the same capabilities I may be moving my business banking here. Hmm, maybe someone there will see this and answer my question.
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February 2019 by Keith Harold
Super friendly and respectful. Free coffee doesn't hurt lol
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January 2019 by Robert Phillips
I can personally say that we are very fortunate here in Lawrence to have Capitol City Bank. A real asset to our community.
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January 2019 by Catherine Metzger
One specific male teller in general is always incredibly rude to my husband when he goes to cash his check. Will not be returning to this location due to the lack of customer service.
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January 2018 by Sarah Ashley Posch
I wouldn't bank anywhere else.