-
March 2024 by Aj Winter
Brought my car to them because it was recommended by tow service. $3000 later I got my car back and it does not drive the same there’s something wrong with it. There’s vibration in the pedal and it has a weird sound when accelerating. I suggest going to a different transmission shop. We brought the car back to them and they said there is nothing wrong and they couldn’t help.
-
February 2024 by Darren Thomas
Had a vehicle that decided to stop moving, contacted ATSI. A quote was sent to me very quickly, had a transmission ordered and on its way within 24hrs. Everyone kept in contact with me all the time and when they found another issue, they fixed it “as part of the cost”. Definitely will refer them to anyone with transmission issues. I regularly use a local garage for all of my vehicles, but ASTI price was lower and decided to go with them.
-
February 2024 by TheRageMonster
So the beginning of the year my 2018 Ford escape decided it's transmission wanted to die so I had it taken to atsi to get it diagnosed and fixed Gabby one of the managers there I believe worked hard and tirelessly helping fight and work on my warranty to get the service I needed and the coverages I needed to get my vehicle back to working condition and even fought them on getting me a rental hands down the best service and help I've ever received. I feel tbh that woman deserves a raise or recognition for her hard work and devotion
-
February 2024 by cody johnson
Good people, good communication, and fast work for a good price. Would recommend.
-
January 2024 by Matt Oshel
I went in for a fluid and filter service on my truck they are fast friendly and my transmission is working great
-
January 2024 by Steve Daniels
Very courteous, professional, and knowledgeable staff. Quote was thorough and complete. Repairs done in a day. Excellent work and customer service.
-
January 2024 by Edward Raphel
Promptly repaired my truck, and when there was an issue, they quickly remedied the issue. Thoroughly satisfied!!
-
December 2023 by Ryan Sayler
I paid over $5000 for a new transmission in February 2022. In less than two years the transmission went out again. They were bought out by another company, so they are not honoring previous customer warranties. Buyer beware.
-
December 2023 by Brendan Brousseau
Great shop, worked with me over the phone to get my car (Scion Xb) up to speed.
-
December 2023 by Alexander Brittain
Friendly staff, answered all my questions, and even shopped around for me to get the best price on a used transmission.
-
October 2023 by Rufus Johnson Jr
Gabby Stolze with ATSI was a tremendous help in locating documentation for my vehicle. In April 2022, I had my Ford Explorer repaired at an independently owned and operated Aamco at 7683 NW Prairie View Rd, Kansas City, MO 64151 in NKC. In October 2023 and less than 25 thousand miles later, my transmission was not working property, so I took it into the original shop and was advised there was a change in ownership, and they could not locate my original paperwork. I am a business owner with employees and their customer communication process is horrible.After 3 weeks, I presented my original receipt and documentation, and the manager tells me that my documentation is not real. This is fraud. Stay away from this business. On the BBB, they have a grade of "F". Also, I have reached out to the MO Attorney General's Office to file a formal complaint against this business from the Consumer Protection Office.Aamco has held my commercial vehicle hostage for 4 weeks and their behavior strongly suggests auto repair negligence and breach of contract, which can lead to a civil court case.It shows that Aamco declined the transmission from ATSI, but documented on my receipt that they received the transmission from ATSI. Also, please review the previous owner's comments regarding the shop business practices. Aamco's business practices at this location lack integrity, it's unethical, it's illegal and fraudulent. Again, thank you Gabby for your quick response, professionalism and willingness to help a stranger.
-
September 2023 by Andrew Cziep
My cars transmission went out suddenly, so I took it here. The customer service was great, they were able to take car of my car for much lower than expected, and it only took them a couple days to get my car fixed. I highly recommend their services and will be coming back here if I have any more problems with my car!Service: Transmission
-
September 2023 by Justin Fernstrom
What a tremendous experience, I would highly recommend ATSI to anyone in need of car repair. My step-son was headed out to college and stopped in Lawrence to see some old classmates at KU. On his way to the gym the next morning his transmission went out. He drives a 2012 Subaru legacy. We called the dealer and they couldn’t even see us for an appointment until over a week later and he had to report to school in 4 days. We saw ATSI and the good reviews and noticed they were not too far away so we called them and they said they could get us in same day for diagnosis! Sadly, they confirmed his cvt transmission had gone out and would need to be replaced at a cost he simply could not afford. He had scraped his Pennie’s and worked so hard all year to get to college and he was devastated to say the least. This is where ATSI truly shined. They recognized his situation and discounted the cost substantially allowing him to use what little he had and borrow some from us to make it all work out. What’s even better was initially they told him they couldn’t repair it for over a week due to parts delays so he was in the process of looking to find a way to get all of his things to school and figure out how to get back to get the car. ATSI finished the car two days later allowing him to take off for school, arrive safely on time, and none of this would have been possible without stellar customer service and compassion. I’ve worked in the auto repair industry myself and service like this is just hard to come by these days. What ATSI did and how they did it is a direct example of what all repair shops should aspire to be and a direct reflection of the character of the company and its employees. I cannot thank you enough for what you did and I hope you have many more years of success and stories like this to share with others! THANK YOU!Services: Transmission
-
September 2023 by Harold Holman
To whom it may concern:We are from Colorado; My Son is attending the university of Kansas.while on his way about 9 miles from his apartment his car broke down. because I have no clue about any repair shops in Lawrence, I had my car towed to the first place I could find so they could diagnose the issue.2 weeks have gone by and still no word. I did some research and found this place called ASTI, I have called them numerous times and I must say if the auto service is as good as the customer service is I have no doubt I'll be one happy camper!hats off to Brittany, Amarachi, & Mariah.while I am far from getting my car repaired, the experience so far has been such a pleasant one, thanks to these 3 girls (Lady's)Thank you all.,
-
August 2023 by jrchamp027
I was referred out by Big ol Tires to have a left from let Axle Seal replaced by ATSI. Man an appointment 1 month prior. Upon arriving, I was not scheduled, the appointment had not been made. Then they proceeded to want to charge me $150 extra so they could diagnose the issue themselves. Basically not trusting Big ol tires. I called Big Ole tires about this and they were highly surprised to hear how much the diagnostic check was. So basically if you want work done, have them check first or you will be paying twice. Also be aware of a %3 surcharge for using a credit card, which is not told to you when making appointment.