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January 2024 by steve abrams
I finally decided to change insurance companies after several rate hikes. No wrecks, no tickets, no claims but hikes regardless. AAA saved me over $500 for identical coverage. We had been AAA roadside members for 8 years, have had occasion to use them for car lockout, dead battery and towing due to transmission troubles in a bad snow storm. My experience with this agency was great, and very responsive. Their roadside assistance was cheaper than road hazard insurance from previous company. I couldn't be happier with AAA.
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January 2024 by Cheilese Thomas
They seemed a little slow to speak when I arrived. I did have to wait for a bit. But then when I had questions about some luggage they were very assertive in making calls and doing whatever it took to get answers. They spent a lot of time making sure I was satisfied or had answers.
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November 2023 by abraham PW
I used this mostly for the Amazon counter but all the staff is friendly, helpful, and accommodating. They adress and take care of all of your travel needs and I’ve had many Amazon packages sent here and they always take care of them.
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November 2023 by William Gadberry
If you break down, AAA will not tow same car twice so make sure you have the right destination the first time. Car broke down around 10pm on a Saturday night. Wife hade it towed home because she wasn't sure where to take it for repair. On Wednesday the next week, I made appointment to get it repaired and tried to have AAA take it to be repaired and was told they will not tow the same vehicle twice. Not sure what else could have been done in that situation since she didn't know where else to take it or what repair shop to call at 10pm on a Saturday night. None are open. Will be dropping our membership to AAA.
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December 2022 by Yunchang Kwak
Took two sets of passport photos. Thought they would be a good place to get them because... it's AAA! The first set was rejected because it slight cut off the top of my head. The second set, I said my held was tilted, but the attitude I got was, "our system says it's fine". It's not hard to retake and reprint photos. Needless to say I didn't even bother using them.I went ahead and got my passport photo taken somewhere else, that came out just like how I needed them.The poor attention to detail and laziness is what makes me knock a few stars off this store. Thankfully I'm a member so it wasn't a large amount of money wasted. I would not get passport photos done here!
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November 2022 by Chris Hess
Stellar service. After being told by a local retail shop that our battery "had failed," AAA came to the house, tested it, and said "you don't need a new battery." THANK YOU, AAA, for your integrity!
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May 2022 by Nikki Little
Every time I have visited the store the employees there are very informative and conduct business professionally. Planning and booking trips is so easy and comfortable there.
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April 2022 by Ann Socolofsky
I called at 512pm for a tow truck. Did not get one. After an hour I called again. No tow truck had been sent. Now another hour has passed. No tow truck. They have no idea when one will be sent out. This is not my first experience like this. Had an episode a few years ago when I was stuck in the snow. They said the would send a tow truck. No truck. Called back after an hour and they said all tow trucks were cancelled due to the bad weather. They left me in the cold and did not even call back to tell me to make other arrangements. My dues are up for renewal and I will NOT be renewing
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March 2022 by Scott Hanks
The people are top notch and the service is great
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February 2022 by Katherine Kerns
Fast service. Very helpful!
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January 2022 by Cathy Warren
My husband needed an International License to be able to drive in Germany. We went to AAA and I was shocked with how fast they worked. They took his picture, he filled out an application and booom... he can now drive in Germany. I was concerned there would be a long process with mailing in items but, nope, he left with a license!
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December 2021 by Karen Johnson
Lauren Pomeroy is a joy to work with. She set up a riverboat cruise down the Mississippi for us. Started in Memphis and ended in New Orleans. We had a great time and everything went smoothly! Thanks again Lauren!
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December 2021 by Carol Langston
The gentleman was very nice and helpful. He was a very kind man and it seems he loves his job. Picked out a few Xmas gifts.
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August 2021 by Craig Martin
Nice place, great customer service. DMV on site, great Idea.
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April 2021 by Kathy Fode
Very helpful and very friendly.
