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December 2023 by Jo Ann
All very unprofessional from office manager to Dr.Q. Never explained test results but wanted to do more test. Disrespectful! Never again for my eye care needs. Techs had problems doing their job. The Leavenworth office.
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November 2023 by Shantel
I needed an appt with an Opthalmologist because my Optometrist said I needed further testing. Their staff confirmed my appt with one (even though that Dr. Had been retired for over a year.?!) Their staff was late both times I went. They didn't schedule me with the ophthalmologist and didn't tell me so until after the exam. They didn't enter my information correctly so they couldn't find me on my second visit, where I waited for 20 min for their staff to arrive, and even after they found my information, they didn't know what test I was scheduled for, then the person who could do the exam wasn't there. These are just a couple of the many issues that I experienced here in just 2 visits. Finally, they told me they only let patients who are having surgery see their Opthalmologists. Honestly, this is the most unprofessional office I've ever experienced.
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October 2023 by Gary Roberts
I experienced a problem with DMV getting the proper medical forms completed certifying my ability to continue driving. Dr. Q and his staff at Moyes Eye Care Lansing office were extremely helpful and prompt in resolving my issues. I highly recommend Moyes Eye Care at the Lansing office for all your eye care needs.
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May 2023 by Elizabeth Jones
I thought I was going to get a top rate doctor, on my appointment the only time I saw him was at the end, I guess to say goodbye. He charged me $25 dollars for a prescription which was useless. I could not read anything & that’s the reason I went anyway. I had glasses made with his prescription which was a little expensive. Never again
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April 2023 by Steven Metcalf
Staff was very professional and courteous. Dr. Bettis explained what was causing my problems explained full detail of what procedure to be done. Location was easy to find and very clean facility.
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March 2023 by Cindy Holladay
Everyone was wonderful...from front desk to check out. Kim was very efficient & personable at the end. My doctor was great & made my feel both comfortable & even excited about my upcoming surgery after the video.
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January 2023 by Babs Mac
I have used Moyes eye center for 20 plus years and have never been disappointed. They go above and beyond to make sure you are comfortable and understand all the procedures and the outcome. I would not think of using any other facility. I have had lasik surgery, cataract surgery, and since I am a glaucoma patient they make sure I am checked every six months (Dr Bettis) to check pressures and make sure I have had no changes. Again I wouldn’t consider using any other facility.
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January 2023 by Richard Sack
I was in one of the test rooms right at my set time. All the ladies were pleasant and clear on directions and Doctor G was very precise about what he saw. I was happy with my new eye doc.
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January 2023 by Evelyn Lamb
The personnel and service were wonderful from the moment I stepped into the office. My examination was extensive and done very well. Every step was explained to me before anything was done.
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January 2023 by Phillip T Cockrell
Very happy with all the staff and Dr Bettis was very nice and did an excellent job taking care of my fading vision issue. My sight is much improved.
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January 2023 by Dianne Fisher
Everyone was super nice. My eye exam was thorough and they explained everything they were doing. They answered all my questions.
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January 2023 by Maxine Hunter
I found them to be very gracious. Very thorough. Very efficient. I enjoyed my time with Sydney. They were patient and took time to explain everything and answer my questions
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January 2023 by Leslie Zielinski
Probably too soon to rate. Just getting used to new staff. Thought my appointment was for routine 6 month follow-up. After one test after another and then maybe 10 min with doctor was there over 2 hours.
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January 2023 by Raymond Reynolds
The procedure was fast they made me feel comfortable I answered all my questions and asked all the right questions. I’m glad I got the surgery done Dr. Bettis worked good
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January 2023 by Linda Darst
Everyone and I mean everyone was so friendly and took time to listen and in today’s world that’s rare ! Dr. Q is a sweetheart, doesn’t talk down to the elderly !! All the equipment is state of the art ! Great place and good people !
