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November 2023 by ẞ (ẞ.)
When Walmarts feels like a prison camp and there is no human interactions. It's time for humanity to return
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October 2023 by Charlene “YaYa Hood Kitchen” Nicole
Bad customer service online and on the phone and in person... Always under staffed... It's always a long line... You have to go through too much just to get new tires. I would rather pay the extra 30 bucks somewhere else with better customer service!
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October 2023 by William Raines
Luis at Walmart Auto Care Center #1151 is a lifesaver! he and the other guys helped save my whole trip when moving across the country and i got a nail in my tire towards the end of closing time and they took me anyways! they went above and beyond to make sure i could get on the road in the morning! So thank you Luis!Service: Tires
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September 2023 by Janell R.
I went there to get my tire fixed yesterday and the associate name Tim kept sneezing and not wiping his hands. Most importantly, he did not wash his hands! He touching people's belongings. Now, I'm sick and walmart should hold him accountable buy wearing a mask or stay home if sick!!
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September 2023 by Stanford Bailey
They really need to wash their hands and clean up before coming out to ring up customers at the service desk. I had oil all over my receipt! I also purchased other items that I had to hold up for the person to scan because they would have gotten oil all over my things as well! What happened to good customer service and where do they find these people? Fortunately, I keep wipes in my car! I had to clean my keys, my steering wheel, my door handle, and my gear shift!
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June 2023 by Eric Davis
Came out of our hotel to get back to STL to find we had a flat. Changed to the spare and made a few calls to shops around the area, and most acted like it would take all day (I acknowledge the obvious short notice). Called Wal-Mart and spoke with Carrie, who said she could get us in and out within 2 hours. We went there and she was great. Also, true to her word, it was all done in about 2 hours. We paid less than expected, too (AWD car, so we got a full set of Goodyears, and the old tires were probably getting near needing replacement anyway). I can't say enough good things about them!
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May 2023 by Alicia Hallman
The guys in shop are fast friendly .I got all four tires changed right and on less than hourService: Tires
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March 2023 by Jose Luis Ayala
Operating hours are WRONG. They CLOSE at 6 pm BUT website lists as a 7 pm closing time. One star only because I couldn't give ZERO.
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February 2023 by Dik Maya Rai
Lisa is very ignorant. She is races because she was very nice, smiling & joking with AFAM people’s and when it’s my turn she just ask me what car & model and that’s it and she wasn’t helping me at all after and she started cleaning and putting away her mess like really - I was asking what I need to do or how do I pay but she wasn’t responding anything.. Very unprofessional & useless worker that Walmart has. Walmart Should terminate her asap. She treat Asian different then others ?Service: Auto battery replacement
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January 2023 by Alan H
I thought I received great and professional service! I was in when they were busy and during a snowstorm. The person at the counter was doing a great job of handling all of the customers. Being short staffed this employee met it head on with a smile! I will definitely return after not going in for a few years from past experiences.
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January 2023 by Ramon Andrade
Bad. I bought 4 tires and they toll me came back another day because today we are busy. I came back 2 weeks later because I have to go out of the town. After that they toll me that I have already my tires. So, I never have tires or my money back. And between workers and manager blame each other. Plus this guys NEVER answer calls. And ALWAYS when you arrive you can see people on the desk doing nothing, just standing around milking the clock. Sad.
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December 2022 by Michael Dade
Expect nothing & you won't be disappointed. Shady uneducated sales ppl who don't care. Very poor quality work. Literally "lost" my 4 new tires! They tried to offer a replacement of much lesser quality and value, screw that!Then, they offered to only charge me half the price for the high quality set I had bought from an outside source. Their only job was to install and balance.
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December 2022 by Pat Walker
Customer service was great but, considering I got a full service synthetic oil change , nothing else that comes with it was done. My car was not vacuumed and doubt if any of my fluids were checked.After waiting 2 1/2 hours my car was ready in 15 minutes. I hope my oil was truly changed (????)Service: Oil change
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December 2022 by John-Michael Hargis
Don’t bother trying to call to set up an appointment, I’ve tried calling 5 times now, and have gotten hung up on each time. And all I need is some tires mounted. I’ve been on hold for a total of an hour, only to be hung up on in the end. Ridiculous.
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November 2022 by Elmer Smith
Leo being the manager is the only reason I trust Walmart automotive