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January 2024 by Wanderlust One
I recently had a rather disappointing experience at Walgreens Pharmacy that compelled me to share my concerns. The pharmacy staff exhibited a lack of knowledge regarding insurance, discount cards, and information about medications. The level of rudeness I encountered during my visit was quite disheartening. Additionally, I've consistently faced issues with the unavailability of my prescribed medication, a problem not encountered at other non-Walgreens pharmacies. I hope the management takes steps to improve staff training and inventory management for a more customer-friendly environment.
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January 2024 by nikerush2 2
The slogan for this location should be: “what do you need”. This is how employees greet you if you choose to make eye contact.
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December 2023 by Kevin Bailey
Always slow, they outsource a lot of prescriptions now so what used to take a couple of hours now takes 2 or 3 days.
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November 2023 by Kiauna Marie
You rush to this walgreens to buy diapers, thinking it is open 24 hours as it says and usually is. Only to arrive at 10:17 pm and they are closed. For what? October 28th is no holiday! What a waste of time, money and gas! & multiple cars pull up and people get out of their cars, only to walk up to the door in the cold and see a sign that says they are closed at 10 pm for tonight. Its a shame how many cars I have seen park and leave in disappointment.
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November 2023 by Kiauna Collier
You rush to this walgreens to buy diapers, thinking it is open 24 hours as it says and usually is. Only to arrive at 10:17 pm and they are closed. For what? October 28th is no holiday! What a waste of time, money and gas! & multiple cars pull up and people get out of their cars, only to walk up to the door in the cold and see a sign that says they are closed at 10 pm for tonight. Its a shame how many cars I have seen park and leave in disappointment.
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November 2023 by Southern Belle (SOUTHERN BELLE)
The main highlight of this location is the older lady who works in the morning... She is so attentive!
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November 2023 by Pimpin Bleam
Very helpful.
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October 2023 by Joe Coleman
If you are wanting your prescription to be filled as quick as possible, do not select this location. Bite the bullet and drive 30 minutes to somewhere else in KC. I was supposed to get a script filled for pain meds (high strength ibuprofen), and they told me it wont be ready until monday. I had an oral surgery on a friday morning, expecting to get the meds that afternoon. I thought that the pharmacy would notify the doctor saying "hey, we are out of BASIC supplies, go somewhere else so that your patient wont BE IN PAIN"
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September 2023 by Barbara Hughey
This Walgreens is THE worst! Had an appointment for shots. Filled out paperwork online prior to arrival AND arrived 15 minutes prior to appointment as requested an ended up waiting OVER AN HOUR!!!
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September 2023 by Tonja Thaxton
Horrible pharmacy! Too long of waits in line and takes FOREVER to get a script or refill filled. (And I'm talking days, not minutes or hours.) Pulling all my family's scripts and going elsewhere.
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September 2023 by beki davis
Worst pharmacy ever. Staff from top to bottom do not care. Go days without my meds waiting for them to fill. Can’t find them once I get there to pick them up. Check your scripts. Frequent errors
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August 2023 by crockett keysha
This store is not open 24 hours. You guys need to update your store hours. Wasting people time.
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August 2023 by Tiffany Salazar
Literally told me I should find another pharmacy because I said while on the phone mind you "I'm at walgreens I had to go inside because there's always a 45 minute wait I'm the drive through". The scary part is this is the pharmacist on staff. Ashley does not care if your maintenance meds take 5 days to fill so why would any of the other staff that works there? Incompetence is clearly celebrated here starting from the top.As Ashley said "no one in kck ever reports anything don't worry about it" as I was leaving walgreens doesn't seem to care about their kck customers since this is what we get.
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August 2023 by Cherise Henderson
Guaranteed 30 minute wait in the day time for prescriptions you get seemingly endless reminder texts and emails about that take 3 to 5 days to refill.Hit or miss if the store will even be open 24 hours i have tried to go at 2, 3 and even 4 am and they are almost always closed because "the registers are down".Gives every walgreens a bad name. Lane 2 is apparently permanently closed in the drive up. It's rare that the line of cars doesn't wrap around the building
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July 2023 by Chris Brownell
Only go here if you’re in desperate need and have no other options and don’t depend on the 24 hour pharmacy refill hundred percent either. Waited a day for a prescription that could’ve been filled in 30 minutes only to come in to the drive-through not being open. Only to have come inside to find out the debit card machine isn’t working either because it was $.35 for my prescriptions to have to come back outside find some change to bring back inside the $.35 to get my prescriptions!! Guess it’s my fault for not having cash.