Verizon in Kansas City offers a welcoming environment for customers seeking mobile phones, 5G home internet, or business services. The store is known for its perfect service, with quick and efficient staff who are helpful and recognize returning customers. Many reviews highlight the courteous professionals who provide exemplary service without being pushy. The location is convenient for access and is well-organized and clean, making it easy for customers to get in and out. Customers appreciate the ability to schedule in-store appointments online or place orders for in-store pickup, with options for free 2-day shipping or same-day delivery where available. One customer praised the manager for going the extra mile to resolve issues with adding a new line, expressing a strong desire to return due to the excellent customer service received. Overall, Verizon in Kansas City is a highly-rated location that prioritizes customer satisfaction and convenience.
They were very helpful and well staffed. I would ask for Romandrius "Rom". He helped me transfer a lot of photos that Best Buy messed up. He also took the time to explain helpful features on my phone. He went above and beyond customer service and we even had a conversation. I am very satisfied with the service that I got.
December 2024
Very informative and not pushy sales people. Clean place and really did help a lot in getting me my new phone and getting it all set up!
November 2024
Roe and LJ was very knowledgeable professional and helped us with our budget
