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June 2024 by Ronald Yeater
Jerry does a great job, very knowledgable and helpful. Excellent customer service.
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May 2024 by David Bravard
Big building, lots of displays to look at, not long wait times, and friendly Employees make visits at least bearable.
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April 2024 by Katie Colbert
Friendly, helpful staff
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March 2024 by LaTeila Harrison
Very helpful and pleasant and detailed. Thank you
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March 2024 by george sotomayor
I walked into the store to buy a new iPhone. Stood and waited 15 minutes before a representative even acknowledged I was there. The sign in kiosk was not available to sign in, was not greeted at the door. Horrible service.
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March 2024 by Lori Kilburn
Were kind of snotty when they figured out I was looking for an inexpensive item & not a brand new super expensive phone or new plan probably won't ever go back there although we have been w Verizon for probably close to 15 years.
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February 2024 by Kevin Kinney
Came in to get my phone checked out after repeatedly dropping calls. The guy who helped me seemed nice and knowledgeable. Took down my number to follow up the next day, which he did. Proceeded to tell me a new phone would be delivered and then stopped responding all together. No new phone. No response. I've been debating leaving Verizon all together, and I think that about did it. I am not sure if the level of professionalism that is presented by them is worth the money.
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January 2024 by Joseph Moreno
Jamall was the best sales clerk ever! Very kind, patient, and didn’t push anything on me. Also, made me aware of some really great deals and saw us through the transition process. He set us up on a family plan with iPhone 13s on Verizon. I was extremely satisfied with his customer service!! Super thankful for him and the Barry Road team!
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January 2024 by Jody Lager
Very helpful
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January 2024 by Soapz Yt
I really don’t appreciate Verizon selling off my account WITHOUT my permission to an offshore entity. I paid my bill as usual and for some reason the account is still deactivated and when I call *611 it’s a sweatshop that just wants my credit card for more money I don’t owe. Absolutely unbelievable I’m writing this from WiFi connection because Verizon said I have to wait 12-24 hours for an update. I’ve had this phone for years but I’m finding a new AMERICAN provider that can assist when needed
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November 2023 by Kevin Stone
I've had different issues at different Verizon stores, but this store is excellent. Every time I've been there, they've helped me quickly and resolved my concerns before I left the store.
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November 2023 by Emily Anthony
Horrible place to be. No chairs. I can't stand. The expect me to go in here and wait to get my bill back on the plan I signed up with. They have overcharged me $800 at least. They tell me I have no option but to keep paying. The managers seem to come just as quickly as they go. I think my only way out is to get a new provider. Don't get wrapped up with this place!!
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October 2023 by Sirio Eliaz
Excellent good customer service
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October 2023 by T Vece
Went to 2 different stores to cancel a phone line and was told at the first store in Platte City that I had to go to the corporate store to cancel it. Once I got to the corporate store, they told me that they couldn't do it, and you had to call it in. So I ended up wasting my time and gas with no results.
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September 2023 by Amanda Johnston
My mother needed to replace her 2016 iPhone and Jerry was super helpful, friendly and patient with helping her buy and set up her new phone.
