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March 2024 by Mishawn Davis
This past Saturday, I stopped in to get my daughter a pair of shoes to take advantage of their sale - 70% off. Upon us entering the store, an employee stood by with arms crossed and watched me and family browse the shoes.It’s funny to me that I’m with my white spouse and our children and this bloke thinks I’m going to walk out of his store with a pair of shoes! Ok, bud. ?? Your store lost out on money because you wanted to be funky. Check your bias.Additionally, if you are going to watch Black and brown people shop, at least find a new way of doing so. It was blatantly obvious what he was doing. Then had the nerve to say “thank you! Have a good day” as I was leaving. Tuh. Shoutout to Justin who took my complaint seriously. I really hope this is addressed.
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January 2024 by James Saffold
I was at the legends location today to buy some birthday shoes for my baby girl. I was greeted by one of the associates when I got in the store, she asked what I was looking for and pointed me in the right direction. After I completed shopping I approached the checkout to pay. Towards the end of the transaction I asked the young lady for stickers as I always have, she became rude, unwelcoming and showed zero empathy. Her name was Leighann, her attitude and unwillingness to even look for the stickers ruined my entire shopping experience. I have been a loyal Van’s customer for a long time and this was the first time I have encountered someone in-store whose customer service was sub-par.
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November 2023 by Dava McCoy
I don't often leave reviews with my crazy busy schedule but I would be remiss if I did not take a moment to give a big shout out to the young man who helped my family and I in-store this past Saturday (I believe he said his name was Ethan). Ethan really went the extra mile and spent likely a total of 20-30 minutes helping me dig through the kids shelves looking for glow-in-the-dark high tops for my 6-year-old son. Ethan even went scouring through the back storage area for over 10 minutes and it paid off! He found the PERFECT PAIR!! Prior to this, he answered a bunch of questions about fit for me when looking at the men's shoes for my husband. All in all, we went in looking for one pair of shoes for my husband but we ended up buying FIVE PAIRS due to how amazing this employee was/is! If Ethan's manager/ boss is readying this... he deserves a raise/ promotion/ bonus! This young man exuded professionalism, care, courtesy, respect, and happiness working in this position. These qualities are not often seen in young people these days working in retail positions. So, this young man is extra special and deserves recognition for simply being awesome! Thanks Ethan. (P.S. - I hope I got his name correct! The young man was fairly tall and had very dark curly hair.)
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June 2023 by Jay Jader
So many great options for shoes!! Love coming to Van's whenever I can.
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June 2023 by Leah Johnson
Didn't shop, but looked around. Nice enough store, with friendly greeting.
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June 2023 by Shawn
Stopped in for their clearance sale which was nice, 40%off everything already marked as clearance. Picked up a polo shirt. It fit. Nicely.
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May 2023 by Rhonda Miller
The cashier was a great help. I ordered a pair of shoes for my granddaughter and they didn't fit. I had no problem retuning them to the store.
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May 2023 by State Of Kansass
Tried for 20 minutes to see if they had a pair my size. Just gave up.
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May 2023 by Dylan D
If you like the vans brand you'll love this place.
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April 2023 by Cyn Guzman
Resident from NWA Pea ridge and I’ll say I drive all the way to this location to shop at all times. Love this outlet store the sales never end and it’s worth it. Bogo sales all the time on accessories clothing and shoes. For Xmas for myself and my family for anything as in rn I would buy for winter just to step ahead. The associates are so generous and super cool to help and guide or even on tough decisions.
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April 2023 by pa1n1san1llus1on
Gotta love a Vans outlet. The 3 for $30 is literally my only reason to stop since finding an XL is impossible it's an almost monthly stop to try and get 3. Sometimes I luck out but it's not all their fault. Management took the time to explain they don't select their inventory, it's just thrown at them essentially. Never the less, 4 stars because you still aren't delivering the goods. Doesn't matter why.
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April 2023 by Rick Stanton
Friendly staff, clean store, good prices but sales tax is 11% in this area! So take that into consideration.
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October 2022 by Melinda Gillespie
Friendly staff and a great selection
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September 2022 by Ken “sparky” Lpz
Cashier was totaly cool she helped me pick some other sale things as well as another girl that had some cool tatoosThanks ladies
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May 2022 by Taevy M Gillispie
Friendly employees, great sales. Got two beanies for less than $10.