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March 2024 by Pamela Hampton
My car was amazing when I picked it up!!! Eric was awesome! Hope I don’t need them anytime soon but I would recommend them to anyone!
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November 2023 by Ron Barnes
I started talking with them back in June of 2022 to get my Jeep painted and was told they were really backlogged. Fast forward to July of 2023 when I was told I could finally bring in my Jeep. I was really excited since I had only heard good things about them. The Jeep was dropped off on July 31st 2023 and at that time my wife and I were told it would take at least 6 to 8 weeks possibly a little longer. On September 11, 2023 I called to get a status update. They were rather short with me on the phone and said they hadn’t even started working on the Jeep. On October 30, 2023 my wife called them and asked them for a status update. They responded to her in a RUDE and UNPROFESSIONAL manner again stating they hadn’t even started working on the Jeep and that they weren’t even going to make any money on this and that they would rather work on more profitable INSURANCE jobs. He said he was done and to come pick it up that the keys would be in it. When we arrived to pick it up he didn’t even bother coming out to see us. I don’t believe TWO phone calls in a 12 week period warranted the attitude and treatment we received.
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November 2023 by guy cagle
They do really good work on my fleet vehicles. Make sure to say hi to the two boxer dogs while you're there in the office. They are very good dogs.
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October 2023 by Bob Jackson
Great job
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October 2023 by genlis acosta
Very good service, very responsible and very professional work, my car looked great and they delivered it to me super clean, it shined, thank you, recommended
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August 2023 by gina grady
Best auto body shop in the dotte
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February 2023 by Cynthia L.
TERRIBLE CUSTOMER SERVICE!! Due to an accident, I needed my passenger door replaced. I took my car to Ussery for the repair.I was sitting one foot from the owner, as he spoke with his "parts" man, inquiring whether or not he had a door. The parts man said he had a door. BUT...I had to wait FOUR DAYS before I could pick up my vehicle, with no explanation for the delay. In the meantime, I was forced to rent a car. I was charged $950 for a used door!! Combined with my rental car charge, I wound up paying almost $2000. There was absolutely no reason for my having to wait so long to have my door to be replaced, and I DEFINITELY question why I was charged so much for a used door!
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November 2022 by Steven Patterson
I brought my car in after being rerended by an asphalt truck. My car was fairly well damaged and being that it's a hybrid parts are not easy to come by. They stayed in constant communication with me regarding parts arriving, and an estimated time of my car being returned. I cannot tell you how much this company is leaps and bounds above the big chain stores. I would recommend them to my mother, and my children and for me that saying a lot. hard working, No nonsense men. Their business is professional, and if I ever need a auto body shop again.......you better believe im going back to them.
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October 2022 by Aaron Stacer
Eric and Dakota are the best around!! I try to send everyone I can recommend their way
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May 2022 by Eshfx Beatboxer
Really cool peopleAnd there is 2 dogs which listens to their ownersThose dogs understand more English than meSo intelligent
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October 2021 by Adam C
Fair, transparent
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October 2021 by daniel cavender
Dudes work is beyond perfect
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September 2021 by casey and sabrina Evans
Pain in the a** customer and still had great car and customer service . Highly recommended..
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June 2021 by Cindy Bartlett
I can not say enough to express how impressed I was with all aspects of their service. Reasonable pricing. Staff outstanding
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April 2021 by Jessica Seely
They were absolutly professional and friendly. Melanie was so helpful and communicated everything through the whole process. They were quick but efficent and the quality of my repair is perfect. I highly recommend Ussery Auto Body Repair Inc. I will be using them for any of my car needs in the future. Thank you for making my car pretty again!!Service: Body & Trim
