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August 2024 by Jarrett Hale
This post office is the worst they are suppose to deliver mail right? Not this post office they seem to think that everyone needs to pick up the mail at the office. You can try to schedule a redelivery, but it doesn’t matter they will deny it. Thanks for being useless USPS!
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August 2024 by Love Bunnie
They have been holding my package for a day now. They came super late to deliver my package on the 5th of this month and my dog was outside so it was scheduled to be delivered the next day and didn't come and hasn't been updated ever since..
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August 2024 by J Dean Stephens
Worst customer service of any post office in KC.
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May 2024 by Nicki Nicole
Everytime I go here I get pretty good customer service except for days it's packed. Only issues I have is the policy on delivery of packages to an apartment complex when there's no access to put my package in the leasing office due to it being closed on wkends, becuz they jus leave ppl packages by the mailbox an due to possible theft, which has happened to me on one or more occasions, I didn't get my packages. I feel they should place a note inside the mailbox if packages cnt fit inside the mailbox so that I can pick it up at the post office or jus bring it to my actual door instead of sitn it by the mailboxes..
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March 2024 by Jalisa Haynes
They scanned my package as delivered and placed in my mailbox. I never received those items. Then I went to the post office and was told the carrier placed my items in the wrong mailbox. Never heard anything else about getting my package. They were just on the news for stealing packages so Im afraid that an employee stole my
Package this is becoming ridiculous!
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February 2024 by Michael Gifford
Best experience I've had in a post office. Easy in & out with a clean office & line that moved quick.Thanks!
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January 2024 by Steven Lavallee
We had a fire in our attic and when the landlord didn't get it fix i n time ,the city abated the property and made us leave and we tried to get our personnel effects out they would not let us back in ,I left family ashes, my hearing aids and dentures eyeglasses . Things that I ve been without now.and it keep s getting harder,you see now that we are homeless and can't back in , we no longer have a mailing address and they tell us there not sending mail there And are sending it back ,and when I ask about a PO box ,they tell me you have to s a mailing address they are mean rude people and they will be sorry one day.
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January 2024 by Tanielle Ford
NEVER ANSWER THE PHONE. Been Waiting On Mailbox Keys For Almost A Year !!!!
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December 2023 by Kari Binney
They lose packages all the time and then blame everyone else. Funny, how packages get scanned on their arrival and then never leave your facility. Where do all these missing packages go?
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December 2023 by Marylou Aceves
Thankyou For Being So Curtious In Helping Me With My Pkgs. And Helping Me. Toni Morrison Took Care Of Everything For Me And I Appreaciate It Alot. Thankyou Toni Morrison. Merry Christmas And Have A Very Happy Blessed Merry Christmas And A Very Happy Blessed New Year Throughout. God Bless All Of You.
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October 2023 by Ellis Billington
Maybe this is just the case with USPS everywhere, but this place is super disorganized and awful at communication. I recently had a package shipped from overseas. I got a first notice at my door saying delivery was attempted but I would need to be at the door to receive it and pay customs…which was a surprise to me. Delivery was never reattempted and I received no final notice, so I picked up my package from the post office. The person at the front desk was rude to me about still having an Illinois ID, despite me having moved to KC recently enough that I’m not required to have changed it yet. It also turns out I didn’t need to pay customs on my item at all, so the delivery person had just lied about that and could have left the package at my door in the first place. Baffling.
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July 2023 by Slast Sipu
This lady this morning help me and my sister out. With our stuff she is so nice and kind and she smiles to a customer
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May 2023 by Abigail Troutman
A disgraceful amount of attitude. Every customer patiently waiting...But 'greeted" terribly. After a 15 minute wait, I approached the desk and after just saying hi, I was berated about needing tape.
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May 2023 by Rafael Valdez
Who is Linda? And why did I get someone else’s mail? I don’t live at 835.. constant issue with these guy’s
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May 2023 by Karen c
Great service. I told the employee I couldn't hear and she made sure I could see it on the screen.