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February 2024 by ZANCAN 4u
I would highly recommend the U-Haul at 3100 Main St in Kansas City, MO 64111.Heather is absolutely amazing.Thank you for always providing us with great equipment and outstanding customer service.
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January 2024 by Owens Autobody
There’s a white female manager that’s being allowed to walk around with a white powder, substance on her nose and top lip. I could not believe that the blatant drug abuse is so casually on display. U-Haul has to do better with employees.
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January 2024 by RuAfanBitch Lmfao
Excellent service. The young lady was very helpful and my overall experience was a breeze!! Thank you ?
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January 2024 by Christopher Dale Suddarth
So far so good
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November 2023 by Erma Wright
Renting the Uhaul and pre submitting my ID information online before picking up the Uhaul made the process so much easier. The price of renting was affordable and I did not have any problems with picking up and returning.
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October 2023 by Arthur R.
Heather and her crew are the best!!! They are very helpful and supportive in every way when it comes to comes to moving your belongings from place to place. If I am ever back in KC again and need a truck or storage unit, I will definitely be coming back.
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September 2023 by Cynthia Hardeman
My dependable rent a truck spot! For me they are centrally located, 7-11 gas station nearby and easy to find. But their flexibility, baby! That's what keeps me coming back.
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July 2023 by Pam McCarrison
NOT easy to reserve a vehicle to use when and where you need it. Had to drive to Kansas City from Independence pick up a pickup truck. Then were only able to use it a total of 4 hours which included travel time to Independence Missouri back to Kansas City Missouri costing us gas and mileage. I have 2 uhaul establishments in Independence but they could not schedule a rental from their location with us standing in their building. How stupid is that!!!!!
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May 2023 by Kristopher Vaught
I walked in to pick up the truck, and the young lady had me in and out in literally less than a minute or two. Was super fast, knowledgeable, and obviously knew her job and environment well! When I dropped off the truck, the associate was very polite, and made the handoff super easy. I appreciate the ability to “keep the line moving”, but without needing to take ten minutes just to get through the process. Super fast, knowledgeable, and polite. I found my new location to get rental trucks from!
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April 2023 by Sophia Moua
Every time I rent from UHaul there is always something wrong. I am being charged for gas when I already put gas back in the truck to where it was when I got it. The tank was not full when I got it. The rep who did paperwork for me acknowledge that. They sent me a link that don’t work so I couldn’t do any of the equipment inspection. And the rep told me don’t worry about it, that link never work. But now they are saying something else. Make sure to alway take pics of inside and outside of the truck you rent.
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April 2023 by Mikki Cassel
I have used this place for times. No problems. In and out pretty fast. They have a nice big lot, so you have room to move. No little alleyways to negotiate. I use this place every chance I get. It's great.
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April 2023 by Maurie Humphrey
I got very sick and had to go back to stay with family in Texas. For the last nine months, I have been super broke. I rented a storage unit here and filled it with all my boxes of keepsakes from my sons' lives. This location has worked with me to insure I didn't lose my priceless memories. The staff is amazing!
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March 2023 by John Clay
The customer service has been on point, every time I come here. This has become my go to location when renting a truck, and will continue to be. Thank you for providing such outstanding service to this community, I love doing business a company with this level of professionalism.
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February 2023 by Danita Cooper
appreciate that both of your store reps where very professional, respectful courteous very well spoken and most of all helpful!. will very well rent again from that location when it is possible and equipment availability. nice work.
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February 2023 by Connor Link
This location decided to charge me for damage to a uhaul that was caused by a previous operator. There was no communication or clarification - I simply received a statement on my credit card relaying the charge. I had even paid for insurance on this uhaul - even though that shouldn't have mattered because the damage wasn't caused by my trip. Absolutely deplorable service. Will never be using uhaul again. Please avoid this location.
