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February 2024 by Lindsey Mrowinski
I went in to make copies of a large order I didn't want to print at home. I was not greeted by anyone, although 2 employees were standing behind the counter. I literally had to tell them I needed help with a print job. Their reply "You're gonna help yourself on the machines." And they pointed. So I told them some of my job was difficult, to which they said "The machine will walk you through it." I went to the machine and started figuring it out on my own, but as soon as I started printing, the machine got a huge jam. I was already frustrated and short on time, but went to the counter to tell them. As soon as I got up there, I was greeted with "What? You already broke it?!?" By this time I should have just gotten my papers and left, but instead stared at that employee and said, I came here for help. And I'm Not getting it. I didn't break your machine. Please do this job because that is why I came here. For help." She did the job in silence and didn't even offer any apology. I definitely won't come here again. There are much better stores close to me.
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December 2023 by Clint M
People that work there are nice enough, but don't man the check-out lines very often. It's always a wait. Don't even bother with the in-store coupon they give for Amazon returns. It's only good for about 2 products out of a 1000. Just a laughably stupid promotion that might actually have customers buy something in what is an obviously dying franchise that needs it. But is too greedy to give you an actual $10 coupon that works on a $2000 PC or other equipment. I mean that .5% might cut into their profit margins.
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November 2023 by daniel agnew
My fiancé and I went to get photos of our sonogram printed out and the women (Michelle, I believe) helped us. She was fantastic and so helpful that we will only use staples for anything like this. Highly recommend.
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August 2023 by Rusty Dusty
Fair warning, do NOT even attempt to come to this location for your TSA precheck as a walk-in. They will take every appointment prior to you, even if their appointment isn't for another 30 minutes. I waited for 2 hours at the front of the line and did not get processed.
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July 2023 by Jay Breakfield
I had to return an item that was purchased from another store to have it shipped back. I went into the store at about 130pm 07/15/23 and was instructed to the ship it area. The associate by the name ROSE practically thought I was invisible. She looked at me didn’t speak and barely even looked up along with her looking like she was annoyed. ONLY after me saying hi and asking her how she was she finally opened her mouth. After the customer behind me approached her who surprisingly was white guess what she was chipper. I get working in customer service can be tough BUT you should be treating all your customers with respect. I didn’t wanna cause a scene but if this is how customers are treated you need to make some changes.
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June 2023 by Hunter Houck
I went for a walk-in TSA PreCheck enrollment. The person who helped me was great. The PreCheck enrollment machine froze and crashed, but he restarted it and got me enrolled. If you want a walk-in PreCheck enrollment, make sure to get there before 4:00 pm.
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May 2023 by Caroline L.
They charge you $20 for printing in store and so not have a sign or even tell you that they charge you this fee. It makes me feel like they took advantage of their customers and don't want customers in their store. I was upset about it and called afterwards and they did not care.
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May 2023 by PJ M.
I rarely go into stores like this but I needed some color prints...I will say I did go in last 15 minutes before close but nonetheless I work retail. The 3 people working didn't greet or try to help at all. I grabbed some pens and printed my documents I went to the register but needed a few more items... the cashier finally spoke to me told me what aisle I needed to go to and then when I went to check out told me the store was closed. All registers had already been shut down for the night. The other two workers were already in the back and then cut the lights off with me still in the store.I WAS DUMBFOUNDED... I KNOW THAT CANT BE POLICY.
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April 2023 by Shelly Shever
The WORST CUSTOMER SERVICE!!No wonder these places go out of business..I asked where is the cheapest Copy paper, “the Kid” says “ over there… I took four different ones to the counter to run price’s because the paper was not in front of the pricing…. Won’t be shopping at this store again.. I will stick to Amazon!!
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March 2023 by ethan carter
Fax machine is down. Copier is down. Staff seem very unwilling and was kept waiting on help with a desk purchase so we left.
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February 2023 by Bryant W.
Print center is impersonal didn't greet me when i needed help just gave me a card to email my document and told me come back in an hour. When approached the desk for help i was ignored. VERY UNPROFESSIONAL
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February 2023 by Keegan Garner
This is the second time I have set up an appointment to complete my TSA pre check with this staples and they have canceled the morning of. Have taken off two days of work now.
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January 2023 by Clayton Burnett
Office Max/Depot is shutting down, so I was forced into trying Staples. Pleasantly surprised as their print quality (color/card stock) was phenomenal. Super friendly staff too, as Eric (I think) when above and beyond to help me and make sure I got exactly what I wanted out of my print job.
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December 2022 by Kristin Kandt
Staples has almost all the office supplies you need and a good location. The staff is not as good as Office Depot and you are on your own for faxing and it is hard to get help for office work. Office Depot will help you with anything start to finish. But overall the folks are nice, lot of items, and great location. Thx!!!
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December 2022 by Meg O'Roark
It’s clear they do not train on how to do printing. Tried to get some already formatted images printed and the woman in print told me they don’t do custom sizes. (Wasn’t custom) When I tried to talk to someone else I was told there was no one. Obviously just had no desire to actually help me.
