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January 2024 by Hazel Edwards
Love this Sephora! The sales associates are always ready to help and the few things I get here are always in stock!
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January 2024 by Dani Arnos
After a bunch of odd product placement issues and a "buy 2 get a new free" disclusion, Mindy was amazing. She took great care of me and made sure I left the store happy. I won't go into any other Sephora, this is the one. Thank you Mindy for being so awesome!
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December 2023 by K 1012
My youngest is a tomboy type, but slowly becoming interested in makeup! She was extremely intimidated to go into Sephora, but this sweet lady (forgot her name, but served in the army) came up to us and helped her find what she was interested in and even showed her how to put it on! Everyone was very approachable and friendly! It’s great to have that positive vibe in retail, especially around the holidays!
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October 2023 by Deanna Cost
All the staff are wonderful nice and helpful. I had my make up done by Nichole for a wedding and I’ve never felt prettier! A++++
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August 2023 by Pterodactyl Ptwink
As a male poc going in to buy makeup, I was unsure of how the employees would treat me. However, everyone was very kind to me and I had 3 employees come up to me and ask if I needed any help. Havannah helped shade match me, give advice, as well as help me find products I needed
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August 2023 by Vallery Townsend
I ordered several things online from different stores and was making my rounds picking them up. This Sephora at Zona Rosa was the only store that would not accept my ID and made me walk back to my car and get my phone to pull up my order number. I'm a 60+ grandmother. Don't know if it had anything to do with my race or not. Ulta didn't have an issue
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July 2023 by Lauren Z.
I had a great experience! I needed a new concealer and Alicia was great help! They make it so easy to color match you're skin! Very pleased!
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July 2023 by Lora Mae Schultz
I found a great new product and have been using it for two weeks now. I absolutely love it. Staff was very helpful!
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June 2023 by Megan Parrott
While the store is presentable and has a well amount of product in stock, the employees are not very helpful. A few times I’ve been in I’ve been greeted. But most times I am not. If I’m being greeted, they never offer to help or ask if they can help me with something (which I don’t expect if they are busy). After browsing around, it is often hard to find someone or get their attention to assist me. When I need help, I have to take a few laps to find someone available to help. After asking for help, they usually respond with “I’ll be with you in a minute,” and they never seem to help me.
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June 2023 by Karie Hays
I came to visit my granddaughter as I do once a year from CA. Her parents allowed me to help her make her very first makeup purchase. The first girl was helpful for a minute & I thought maybe she wanted me to pay for services in order for her to continue to help my granddaughter & answer her questions. Then she was off looking at her phone & at one point I interrupted her texting & called her name. Another more pleasant girlasked if she could help. The girl who rang us up had a low energy vibe too. When I return I will not be coming to this Sephora. I spent $170 on my granddaughter, I would have bought some products for myself but I felt like we were not welcome.
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May 2023 by Polly Weist
Crystal helped me this afternoon as I shopped. I needed help and had questions on multiple items including foundation and bronzer. She was patient, knowledgeable and super helpful. Great customer service!
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May 2023 by Iris T.
Check out Crystal! She is the best and gives the best customer service! Make sure to visit her if you are in the Zona Rosa area! I have never met a better Sephora representative ever! Her recommendations and suggestions were so helpful! Wish all of the employees were as enthusiastic as Crystal is!
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April 2023 by Jordin Dunkeson
Crystal was incredibly knowledgeable on all things skin care! Will definitely be going back when searching for something new! Thanks for all the help Crystal! ?
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April 2023 by Kieana “MoMo” King
They always carry GREAT products
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April 2023 by Jan M.
I went to Sephora today for help with makeup. I haven't worn makeup since I retired some years ago and am currently going through cancer treatment. Needless to say I look and feel washed out. I walked in and was greeted by Krystal who asked if I needed help. I explained my situation and she was WONDERFUL!!! She made recommendations, showed me how to apply the makeup, made recommendations on what and what not to do. Just what I needed! I will be back!!