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January 2024 by Tracy Frecks
Went in on the 12/20/23 the lady was no help she told me they don't do upgrades at this location I'd have to pay full price for anything except the cheap flip phone I was not satisfied at all
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December 2023 by Kelly Mewes
Not enough employees!
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September 2023 by Ernest Sherley
Very satisfied with my service ?
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October 2022 by Nancy Hilliard
Very happy with my service :)
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January 2022 by jessica bailey
Rubi at this store is amazing! she is so nice and very knowledgeable on devices and overall an awesome representative. I've gone to other metro's in the neighborhood and this one on shawnee dr beats them all! From the customer service to the knowledge, I love this store and will definitely be coming back!
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January 2022 by andy smith
I had locked myself out of my phone and had gone to a different metro. the rep didn't attempt to try. I came to this store and the rep Rubi was able to help me reset my phone in less than 2 minutes! she's so nice and showed me how she did it incase if it ever happens again(hope not) but I will definitely be making this metro my main store!
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August 2021 by Kev P
They dont answer the calls
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March 2021 by Wendy Peterson
Great friendly fast service thank you
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October 2020 by Kimberly long
Ruby here at this store is awesome!!!! She is always so friendly and helpful every time I come in here!!!! My whole family loves her we need more people in the world like this girl!!!
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April 2020 by Shaunita Jackson
Got a good deal on couple of phones at this location, and they offered a special bundle for car charger, phone case and screen protector for one of the newer phones I bought but they didn’t have the items in stock the day I bought them. They told me to check back and I did a couple of times and nothing. I called to check on days they told me the items may be delivered and had to keep calling to get someone. THEY NEVER ANSWER THEIR PHONE!!!! I wasn’t going to keep driving back to the location just to see if they had the items bc of no one answering. Actually none of the Metro PCS locations near me answers their phones. And it’s annoying as hell!!!!
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February 2020 by Yosh Gregory
Lied to on the phone. I asked if I could port in a phone from T-Mobile, they said yes. I asked what the cheapest plan was, they said $40 a month for unlimited everything, I said are there any other extras that are included? She said they pay for your Amazon Prime and I get a free a 20. None of that was true, $40 a month was for talk and text only. I couldn't actually Port my phone cuz I was already a T-Mobile customer, so I don't get any of the new sign on bonuses. I was going to have to pay $100 for a new phone and the Amazon Prime was only included at the $70 a month price. I learned all this information from the store on 78th and State Avenue. Always call around, these franchises will say anything to get you to come into their store. Ended up going to Boost Mobile that has better service in Kansas City, $50 a month for unlimited everything, 15g of mobile hotspot and a free a 20.
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October 2019 by Lester Alvarez
(Translated by Google) Very good service(Original)Muy buen servicio
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March 2019 by David Chino
Overall good
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February 2019 by gloria batres
Attendant was very nice and knowledgeable
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January 2019 by David Hale
Great store great people great prices
