Kohl's in Liberty, Missouri offers a wide selection of fashion, footwear, beauty products by Sephora, and home decor, all designed to fit different styles and budgets. The store emphasizes saving with daily sales, Kohl's Cash, and hassle-free returns, including convenient store pickup options. Customers appreciate the friendly and professional staff, with highlights including associates who go above and beyond to provide excellent service. Notable employees have been praised for their helpfulness, kindness, and dedication, even staying after hours to assist customers. The store's team fosters a welcoming environment where authentic selves are encouraged, reflecting Kohl's commitment to inclusion and community involvement through donations and support. Some customers have experienced minor inconveniences, such as confusion over Amazon returns, and suggest clearer signage for return locations. Overall, shoppers enjoy a positive shopping experience characterized by helpful staff, good deals, and a variety of products that cater to their personal style and needs. Kohl's aims to make every day special for its customers while supporting and contributing to the community.
The clothes are often strewn all over the place, and it's very difficult to move clothes on racks to look for a particular size or ook at the varieties offered. I feel like clothes are not usually where they belong, making shopping tedious, exhausting, and disappointing.
March 2025
Very informative when I needed assistance. Helpful loading merchandise that was heavy.
February 2025
DeAnna a sales associate that works at Sephora in Liberty Missouri was so incredibly friendly & displayed excellent top notch Customer Service. She deserves a shout out!!! Great Job DeAnna!
