JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they have provided customers with unparalleled style, quality, and value. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The store also features a new beauty concept, JCPenney Beauty, offering skincare, makeup, and beauty deals from big-name brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. The JCPenney Department Store in Kansas City, KS, showcases a wide range of national brands such as Adidas and Levi's, along with their private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Customers have praised the store's exceptional customer service, with friendly and knowledgeable staff members who go above and beyond to assist them. One customer was particularly impressed with a sales associate in the perfume department, who provided excellent recommendations and was easy to talk to. Another customer, a teacher, was grateful for the staff's efforts to help her use her teacher appreciation coupon, despite the initial verification issues. Customers also appreciate the store's great selection of clothes, easy navigation, and the overall friendly and professional atmosphere.
I love JCPENNEY anything I buy there has been great quality,
January 2025
Hagd great service at the return desk and check out. Employees were friendly and helpful.
January 2025
We stopped in the other day for the kids to use their Christmas money. Christina in the beauty section was very helpful and knowledgeable and patient with a couple of teen boys who have a new cologne obsession. Her customer service was top notch and the helpfulness was a plus!
