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February 2024 by Hazel Edwards
Wanted help in the beauty department and didn't get it. They no longer have a Saporah at this location, and the help they had was not very polite and definitely not any help. I will not come back here again. However, I did purchase a few clothing items, and the young man at the register was very professional and polite.
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January 2024 by Michael Perk
Good service
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December 2023 by J OY
I love These people
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December 2023 by Cathy Dunn
I was in the Skyview Ave Store 12/02 Deloris in jewelry helped me first with a necklace and the also rang me out for clothing I tried to complete the survey from the QR And receipt. Having Issues. But I feel Deloris deserves the recognition as she was very helpful with with my jewelry purchase and my checkout process. She was already busy in that department and handled herself well acknowledging other customers and attempting to get some helpI’m not a fan of 22 digits (make it easier on the customer if you want input) you have to input to take the survey. I reviewed my input and was the same as receipt and still didn’t work. Under normal circumstances I would not have taken time to come leave a review. But Deloris deserves the shout out
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July 2023 by Heidi Delbridge
Well stocked and plenty of help when you need it. Kind of a long checkout line .
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May 2023 by Kalyn Munthali
Definitely wouldn't recommend going to the salon to have dreadlocks retouched. $75 down the hole and got to find someone to fix it now. I guess you get what you pay for.
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February 2023 by Scott Parsons
The lady at the jewelry counter was very helpful and gave me a chance to pick the correct ring for my wife of 30 years!! Thank you for your patience and making this a present she loves!!!
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February 2023 by Sara H.
The lady was very helpful. She helped my mom order what she wanted since they didn't have it in store.
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November 2022 by Kaycee Gavin
I always love JC Penney. They have so many beautiful new clothes. I wanted to stay and look forever. I was very impressed with how the store was laid out customer service was friendly. I will be going back very soon. Also I ordered three dresses online and they were fantastic.
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November 2022 by Slow Sweeper
After 25 years I canceled my jcpenny card and say goodbye. I liked penny's because they have sizes and styles different from other places. I have tried to exchange or get refund on 2 pants I purchased in wrong size, and they say there is nothing they can do because of the way the were rung up at the register. I didn't go Karen I just said ok and left. I went to another location, was going to exchange but couldn't. These are regular stock dress pants, not clearance or no longer stocked items. I have had several small issues over the year, but not like this. So I won't go back. Maybe you will have better results.
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November 2022 by John Gerwig
I've shopped at Penney's for most of my life. This store, however, is a mess. Especially the men's department. Merchandise on the floor, looks like tables haven't been straightened in months, limited selections that always looks picked over. Checkout staff is friendly, that's the only upside at this store. I always seem to come away from this store disappointed.
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November 2022 by JR G
I've shopped at Penney's for most of my life. This store, however, is a mess. Especially the men's department. Merchandise on the floor, looks like tables haven't been straightened in months, limited selections that always looks picked over. Checkout staff is friendly, that's the only upside at this store. I always seem to come away from this store disappointed.
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August 2022 by bridget k
My boyfriend is a 4xlt and it’s really hard to find clothing that fits him that isn’t expensive, like from dxl, or falls apart, like another big and tall store near there that I can’t remember the name of. They don’t have a huge selection for him, but it’s bigger than most stores in the same price range. He was able to find some shorts and swimming trunks that he liked and that fit him.
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June 2022 by John Tillman
I received excellent service from a youngwoman (Sarah) when checking out. She helped my reopen an account and helped me to save money on my purchase. She was very helpful!
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June 2022 by Susanna “Claycomo Tax Service” Griffin
The store is never open when we need to go there and shop you close way too early for people that work all day long
