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“Well, in all honesty, there was a younger girl there earlier today who seem to know what she was doing and didn't seem like she was going to have a problem setting me up, but there was a guy there who had this very in-depth problem that didn't have easy solutions or anything so I had to leave and come back later. When I did so, I did get the phone that I was supposed to get, and they did change the number, but they completely forgot to clone the phone and move my accounts and information and email and everything else over to the new phone. So I'll have to go back tomorrow or the next day and try and find the girl who seems to know what she's doing and see if she can do that for me.”
“They were very helpful and well staffed. I would ask for Romandrius "Rom". He helped me transfer a lot of photos that Best Buy messed up. He also took the time to explain helpful features on my phone. He went above and beyond customer service and we even had a conversation. I am very satisfied with the service that I got.”
“Good service, didn't take too long. The receipt for the phones, cases, etc that I got didn't have an itemized list which seems a little shady, but the employees were knowledgeable, efficient, and nice! Plus we're saving $$$ by switching to them!”
“I’m not a fan of spectrum but I will say that they were really fast and asked no questions when I needed my modem replaced. I hate to give 4 stars but I am not happy with the service. The guy that took care of me was super cool and great customer service!”
“Luis is the best. My kids and I went in to upgrade their phones and everything was well explained, all of our questions answered as well as great guidance from him. We will return to upgrade another phone and hopefully he is available again to assist us.”
“The staff here are excellent! Plus, they are fluent in Spanish ?? Great customer service, best TMobile location in town! The store is always clean, and if there is a wait, they are proficient. Thank you for your dedication and service, we appreciate you??”
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“Need to goHaving serious technical difficulties with hackers and something like a thing that says "radio off" in my phone sometimesTerrifiedYou would be tooBlessedLet's all be kind to each otherThank you”