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“Well, in all honesty, there was a younger girl there earlier today who seem to know what she was doing and didn't seem like she was going to have a problem setting me up, but there was a guy there who had this very in-depth problem that didn't have easy solutions or anything so I had to leave and come back later. When I did so, I did get the phone that I was supposed to get, and they did change the number, but they completely forgot to clone the phone and move my accounts and information and email and everything else over to the new phone. So I'll have to go back tomorrow or the next day and try and find the girl who seems to know what she's doing and see if she can do that for me.”
“Typically try to avoid going into Verizon stores and just do everything on-line. Was in need of a new phone since I was traveling and couldn’t wait for my phone order to ship. Arielle was super helpful and was able to get me set-up without issues.”
“Good service, didn't take too long. The receipt for the phones, cases, etc that I got didn't have an itemized list which seems a little shady, but the employees were knowledgeable, efficient, and nice! Plus we're saving $$$ by switching to them!”
“The door was held open for me and I was greeted with a smile! My service was excellent! Although I do not agree with some of Spectrums policies, the customer service rep was very patient, kind, and knowledgeable about the policies. It was great to have such a good, in-person experience! I do plan to return to the store when I buy my next cell phone. (Which will be soon)!”
“I went in to get a new phone number and plan and Emily took excellent care of me. She walked me through my options and was very thorough during the entire transaction. She was also training a new associate, Rome, and he was very helpful too. It was a great experience and was super thankful for all their help.”
“The staff here are excellent! Plus, they are fluent in Spanish ?? Great customer service, best TMobile location in town! The store is always clean, and if there is a wait, they are proficient. Thank you for your dedication and service, we appreciate you??”
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“Need to goHaving serious technical difficulties with hackers and something like a thing that says "radio off" in my phone sometimesTerrifiedYou would be tooBlessedLet's all be kind to each otherThank you”