Firestone Complete Auto Care has been serving the Kansas City community since 1926, offering a comprehensive range of services for all vehicle needs. Located at 5128 Ne Antioch Rd, the business provides everything from tire sales to maintenance and repairs, helping keep vehicles running smoothly with services like oil changes, brake inspections, and engine repairs. Customers appreciate the efficient and honest service, highlighting the friendly staff who often go above and beyond to resolve issues. Many reviews commend the quick assistance, particularly during travel emergencies, allowing customers to continue their journeys with peace of mind. While most experiences are positive, some feedback points to inconsistencies in customer service, suggesting that interaction quality can vary. Overall, Firestone Complete Auto Care is recognized for its reliable and affordable auto care, making it a recommended choice for Kansas City residents. For tailored vehicle services, customers can easily schedule appointments online or visit the shop for assistance.
Excellent, efficient customer service from store manager and shop personnel!
February 2025
Always great customer service here at Firestone! They are efficient, honest and affordable. Just came in for an ID/OD inspection for a car we bought and Jordan jumped right to it! Friendly service! Highly recommend
January 2025
One of the associates and mechanics in there made things happen. Got my park lights working and knocked out my tire pressure sensor. I was talking to the manager about how people nowadays do not want to do there job. He went over and above even though it was only a phone call for the outcome. I appreciate that way of work.