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January 2024 by Kathlyn Brown
Need to get shopping carts back.people can buy more things.?
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January 2024 by Cynthia Jordan
DON’T USE THIS CVS FOR UPS ACCESS POINT! Please consider this as an urgent warning before your package comes up missing and you’re told by the main cashier (older light skinned black woman) a series of stories that are not true. My package from Ralph Lauren Media (stated the same way on box label) was delivered Tuesday by UPS. I received email notification of the package received by Lisa via UPS My Choice. I didn’t go to pick it up because of a winter storm happening same time so went next day. This woman I mentioned in parentheses claimed my package wasn’t delivered even though I had the email with proof of delivery. She said UPS has sent false notifications before and kept telling me my package wasn’t delivered. She gave me all kind of lies from the UPS didn’t deliver it to his route ends at 5pm. It also felt like she wanted me to argue with her. I didn’t and kept trying to get UPS on the phone meanwhile as I’m leaving CVS I see an UPS delivery truck on their parking lot so I got in my car and drove over to ask for the driver’s help. He apologized and told me the opposite of what this woman told me. He also suggested that I have my deliveries go to the UPS store instead. Lastly she was in the corner glass by CVS entrance looking at me talking to the UPS Driver. She saw me and I saw her as I drove past CVS!You been warned!
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January 2024 by Amanda Horn
You cant get any service is this trash.
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December 2023 by Kermitt Ferguson
In and out process !
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November 2023 by Cheryl Guffey
Awesome store
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August 2023 by Adri
Randomly closed at 8pm before their posted closing time of 9pm.
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December 2022 by Tee Williams
Very slow store never has anything that ppl truly come for coinstart machine has been broken for at least 6years no ATM barley has employees!
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December 2022 by Jillian Jones
Drive thru was closed for COVID testing then only one pharmacist. He was very polite and professional. Took care of friends order quickly when other pharmacies weren't carrying her script. Way out of the way but worth it for their health.
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November 2022 by Fariha Rahman Islam
DO NOT HAVE A UPS PICKUP AT THIS LOCATION!!! Terrible customer service would be kind for them. I had a pickup order that clearly stated someone else could pickup my package with a code. my sister went to get this package -30 min from my home, and they refused her. would not even look at the email. after I made a big deal to speak to the manager and them claiming I was swearing at them (I was not. just didnt want to drag my 2 month old 30 min away because I couldn't leave the house without him). They finally said it was fine to give her the package with my ID photo but then said the package was NOT THERE. after further investigation on MY END I found out that they gave it to someone else. SEVERELY MAD ABOUT MY SERVICE. DO NOT GO HERE
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November 2022 by Henry Loftis
I've been t0 cvs on independence ave 2531 3 three time tring to get a covit booster shot turñed away each time no shot!!!!
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July 2022 by Blythe D.
There was some difficulty getting my prescription transferred due to hospital error however gratefully the lovely human helping me, her name is Bertina, I believe.... Totally saved the day. She went above and beyond for me. Her integrity and grace absolutely shined. I was so relieved as my medical situation was time sensitive. Grateful for this pharmacy and my experience here today. 10/10. Humanity wins today! Thank you Bertina.
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May 2022 by Erinne Morgan
I literally only go to this location to do cash back transactions or to use the atm. Today I planned to use the atm but didn’t want to wait in line, so I chose to do a cash back transaction instead. I was not greeted although a representative was near the front of the store. She watched me grab a small piece of candy and head to the checkout station. There was a message in the beginning that said, “This machine is not excepting cash,” then asked if I wanted to continue. I rung up my piece of candy and selected my cashback amount then received an error message. When the representative came to the kiosk, she just stood there and stared at the machine. I informed her that the machine did not give me my cash and her reply was, “Did you not see the sign that said it wasn’t working?” I informed her that I read the part that says it is not excepting cash, however I wasn’t aware that meant it was not giving cash either. She calls for another individual that I’m guessing is the manager. When she got there she asked the same question, “Didn’t you see that it said it wasn’t working?” She gave me cash from the register then said, “Our money machine is broke; so from now on, know that the error message means it’s not excepting or giving cash back. I suggested they put a sign up so whoever attempts to do a transaction will know. The “manager” tells me that they are not allowed to put up paper signs, although there was a paper sign up yesterday because they closed early due to a staff shortage. She walked with me to the outside part of the store to go back-and-forth telling me how to interpret their error messages in the future. Now I understand that young folks don’t generally have the type of customer service needed in a business setting, however I’ve dealt with this individual before and it wasn’t a problem. They really need to be taught how to address customers properly and accept their share of the responsibility on behalf of the company.On a more positive note…they generally keep the store pretty clean and organized.
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April 2022 by Tim Britton
This store is run worse than a privately owned gas station... Never open or answering the phone when scheduled open. Staff is super hit and miss when it comes to customer service. And no drive thru, for your convenience.
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March 2022 by Aarron
Went here to get my passport photo done, I got a letter from the passport department saying they can’t accept my picture because the idiots at CVS do passport photos with a blue background instead of a white background. I am so irritated with this place.
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March 2022 by Sara H
They closed an hour earlier than their listed times on Google on 02/21/22. Their phone also says they are supposed to be open until 9pm. Several customers have came and left since I watched them lock the exit door. I'm gonna get some taco bell then, geez