-
January 2024 by Bailey Trucking Mican
Zero respect for the customer
-
January 2024 by rosie783621
Horrible customer service!!
-
November 2023 by Jose Juan Garcia Perez
Lots of friendly costumer service
-
October 2023 by Desiree Dominguez
Worst cricket ever!! My dad went In looking to buy a new phone and was told all the phones he asked about they didn’t have the lady stopped helping him completely and goes to help another customer even tho my dad was there first, he doesn’t know much about technology at all and asked the lady how could he back up his contacts onto a new phone (which he still hasn’t received yet because they were all out of all the cricket phones) and the lady replied “we don’t do that here”….? Never coming back to this cricket again, even if you don’t do that there you could have guided him on how to do it.Went around 12pm Saturday October 8th
-
October 2023 by Carl Boyd
This is by far the worst cricket store you can go to. Doesn't have any customer service at all. Have gone to the store several times to pay bill. Fix a screw up from the previous visit and the doors are locked and a sign in the window saying be back in 30 minutes wait over an hour still didn't show up. During store hours. Went to another location several miles away. And the people at that store say they hear all that about the metropolitan location all the time. So other stores know this is a poorly run store. Need to do something to fix it. Because you will Loose customers.
-
March 2023 by Janet Grismore
Terrible to me no help
-
November 2022 by Raul Esquivel Gómez (EL RAY)
My favorite cell phone company
-
October 2022 by Angie Cook
I went to this location to switch from metro pcs after being with them for 10 years and I was having a bad experience with Metro trying to turn on my new phone because my old one was broke. I walked in not in the greatest of moods (menopausal mood)There was a young lady named Daiva that assisted me and my daughter change everything over for me and my husband. Let me just say that with my slight temperament at this moment from leaving Metro PCs (2 doors down from Cricket )poor Daiva kind of received some frustration from me and she was handling everything amazingly. She made sure I got the best plans for me and my husband and she helped us with a discount program that saved us $30 a month. This girl works great under pressure and deserves a raise. Thank you again Daiva your customer service skills were outstanding.I recommend switching to Cricket if you are with Metro PCs I haven’t dropped a call since and it runs a lot faster
-
April 2022 by T Mack (Tmack)
Knowledgeable staff are there to assist you. I have a positive experience every time.
-
November 2021 by Sacred Tree
When I first got inside the store there was only one CSR working and she had customer it had to be 10 to 12 mins before she said anything to me. I was there to pay my mom's phone bill bc she's in the hospital. I asked the lady if I had to have some kind ID# she tells me my mom has to be there no matter what. So my mom can answer all the security questions. So I had to leave after waiting all that time.
-
September 2021 by Maryk Meyer
The guy knew what he was talking about! Good service!
-
August 2021 by Miss S
Was with a friend seemed kind helpful and clean.
-
June 2021 by Beckie Sams
Very kind and helpful to my friend who needed help with her cell phone.
-
May 2021 by Kenneth Jackson
How in the world is the unlimited data still slow
-
April 2021 by Richard mortell
MetroPCS is better
