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February 2024 by Ben Matt
The lady at the register didn't know how needles work and couldn't answer questions about the prescription. We were being nice, but she was very annoyed with the interaction and tried to make us feel stupid or something. Very poor experience. ?
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December 2023 by Christine L.
Usually Costco runs are an enjoyable experience. This one at self-check out, a staff ran up with her scanner and offered to help. I said "sure". Got to the door only to be told that "you missed something". She had not scanned the case of Diet Coke. I was sent to customer service who had staff chatting. "Carmen" took an extremely long time to ring up the Coke. Stopping about four times to talk with others. Then very dismissive after she rang it up.
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October 2023 by Elizabeth C.
Overall I was pretty pleased with my visit here as a new member. However, that all changed when I was publicly shamed by the woman preparing samples of a particular queso today (10.26.23). All I had done was reach for a sample and I was shouted at to "take one nearest me" after I had already picked up one on the edge of the tray. "Don't reach over theirs they don't reach over yours!" I had not reached over but took one off the side. This was in front of a warehouse full of people. I was humiliated and angry. It will be a last resort if ever I visit this location again.
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August 2023 by john keech
Help to find the best price.
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August 2023 by Cezar A.
food courts great if you like waiting 2 hours for a pizza just to find out they lost your ticket
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July 2023 by Rebecca V.
The Costco in North Kansas City strives to ensure all their members needs are met. The bathrooms are clean the food court is awesome and the deli is especially fantastic. I love this store because the variety is excellent.
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April 2023 by Tong Y.
This Costco was organized as you would expect from Costco Warehouses. I found that their optical team was really nice, as they would replace my nose pads for free provided that my glasses are from Costco originally. I applied for their visa card here since they were giving out free cooler bags. They also had water bottles another time for applying for the visa card I believe. They also had a lot of samples available for a Monday (weekday) snack. Unfortunately, their price matching is only for 30-days, which is understandable as it is a Costco-wide policy.
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March 2023 by Jeanne B.
The most helpful, friendliest staff in the city. Store is clean and well stocked. I drive past another location to shop at this one.
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February 2023 by Stacie Lynn Young
Normaly i like coso. But when they change there checkouts-
Now after checking out at the self check out i have to wait in line to have my recepet checked (like you normaly do at the door. Its infact the guy normaly at the door)
Seamed like this was to help cut down on trafic on the door.... Guess not. Still a l8ne. And when i walked up with my alreddy sin3d recepet thinking that the left side was left open for the ppl who had alreddy been checked and held up my resepet saying the other guy alreddy signed. - this man at the door was non too happy. May as well just go back to haveing 2 door ppl then if the blue and alreddy singed self server recepet means nothing
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December 2022 by Sharon P Martin
Great at keeping my meds in stock, usually, and especially for controlled substance/ medications I need!
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December 2022 by Felisha McDougald CIC CPRM MLIS
I love this Costco, come here about once a week. Gabriel tries to keep the line moving fast, and its always super warm :)
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November 2022 by Felisha McDougald CIC CPRM
I love this Costco, come here about once a week. Gabriel tries to keep the line moving fast, and its always super warm :)
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July 2022 by Donna D.
The Lenexa store is always clean, I like all the prepared food in the furniture and supplies I get there.
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June 2022 by Subu Ramanathan
Tried to get my flu shot there, the wait was over an hour. I just could not get the shot.
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June 2022 by Stephanie Greene
I am having trouble finding a specific medication and I called to see if they carry the generic form. The pharmacist told me they are out. I asked if they are just out of stock or if they no longer carry it. She said, I can't tell, I would have to have someone look it up. I asked, can you have someone look it up then? And she said, well it doesn't look like we've ordered it since last year, so we might not carry it any more. "Might not." How is that helpful? Why not just...look it up? I don't expect a pharmacy employee to know the answer to every question, but I do expect them to know how to get the answer. Is that not your job? Lazy.
