{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“I love my bank! Security Bank of KC is the best bank out there. They reimburse you for using other ATM's. I feel my money and my information is safe with them. They have an amazing app that let's you check your credit score see your debits and charges. And as well as get your statements. The app is top quality never crashing or glitching ever. They have always been there for me. That's why I love my bank. Now how many people can say that.”
“It is the best place where they help you and answer all your questions, they advise you with business and everything you need in one place. Thank you Alicia for your attention.”
“Security Bank of Kansas has been a great banking experience for 20 yrs. The ppl are friendly & incredibly helpful. I’ve come in countless times needing assistance w money apps, a notory, & other issues that arise that I’m unfamiliar with. I would recommend Security Bank of Kansas for anyone’s banking needs.”
“My experience with Lynn and Thai was exceptional. They went out of their way to help me and my elderly parents, who aren't as able to get around like they used to. I highly recommend banking with Security Bank of Kansas City as a result of their superior customer service.”
“Claudia at Security Bank located at 78th and State Ave is always very helpful and professional. She just recently help us with a home equity line of credit. I would recommend her to all my family and friends.”
“Mark was very helpful with my mothers account. He gave me excellent advice on what to do and how to get it done. I would recommend Mark to everyone that needs help. Thank you”
“I had a situation. The CSR on the phone was not able to help, so I drove to the nearby branch. Danisha was wonderful, a true delight to work with. Very helpful, very friendly and respectful. I'm part of four generations to bank here. Her customer service was the 5 star service I've come to expect. That's the way to retain customers!”
“Elena and Faye was super sweet. They asked as soon as i came in if they could help me . The teller toya was also very good help. Would definitely come back to this location.”
“Giovana Hernadez she is the best customers service I have ever received she doing at good Jo 100/100 such an awesome and caring person she always willing to help me I’m myEmployees and answer any questions thank you so much Giovana To have you there i’m so happy to open my business account and there security bank ?”
“Vianey and Nina always greet me warmly and make my banking experience go smoothly when I visit this branch. I had different questions about opening a new savings account and Nina was very helpful explaining everything to me which was really refreshing since I had come to FFB because my Chase account had a bunch of fraud on it. I had a lot of anxiety about opening a new account since I had my previous bank account for almost 17 years but the people at this branch really made my experience amazing.”
9AM - 5:30PM
8245 State Ave, Kansas City
Banks
“No hesitation to action when there's any form of disposition with the customer's acct. Nor is there any energy of interrogation when asked to verify the acct.”
“I been dealing with UMB back for a while I can honestly can say they are great with great employees especially carter always will to go above and beyond to help his customers”
“Had an identity theft incident and the main branch especially Diane got it ALL taken care of in 1 day!!! Excellent service!!!! They went above and beyond to get my account rectified!!!”
9AM - 5PM
8300 Parallel Pkwy, Kansas City
Banks
“The team at UMB Bank on Parallel Parkway in KCK took care of me despite coming in just before closing time. The officer stayed a few minutes after closing time to accommodate my needs. I have limited time to go to the bank, so I appreciated them going the extra mile.”
“The staff is always very friendly and they always get my questions answered. On the very rare occasion that I’ve had a problem or glitch with my account they found the problem, solved it immediately and always made me feel like they really did genuinely care. They always seem like they’re glad to see me. That’s special nowadays.”
“After being a member for a few years, I officially had my first trip into a physical branch to process a name change on my account. Admittedly, I’m not super familiar with the modern branch experience- but, was pleasantly surprised by the kindness of the folks working in the branch. Nearly everyone greeted me as I walked in, helped direct me to their lobby where I could wait for the next available representative, and Tina was very kind throughout my entire transaction.There was a brief miscommunication to me prior to visiting the branch, as a member of the Contact Center advised that solely my new Driver’s License would suffice to update my name- however, when I spoke with Tina she let me know that she would need a legal name change document to assist me. I luckily had images of this ready! The Contact Center representative wasn’t able to help me remotely, because during the online account opening process I hadn’t been prompted to set up security questions to be verified remotely. Otherwise, I never would’ve had the visit into the branch in the first place!Overall, a really pleasant experience and I was glad to see the credit union motto of people helping people in full swing all around!”
“We have worked with Charlie on multiple occasions and always received only the best service! Charlie really understands the mortgage process and was incredibly helpful in our refinance of our loan. Anybody even thinking about purchasing or refinancing needs to talk to Charlie first!”
8:30AM - 5:30PM
4020 Rainbow Blvd, Kansas City
Banks
“The staff was respectful and courteous. They helped solve my banking needs promptly. The hardest part of my visit was turning back on to Rainbow Blvd. from the parking lot. Would highly recommend.”
8:30AM - 5:30PM
1906 W 43rd Ave, Kansas City
Banks
“This bank is horrible. I took my daughter to get a account and it took the lady over a hour to do. I had to be on account due to age.... told wait 7 to 10 days for debit card after 15 days go back in to bank to ask about card and find out they don't give 17 year olds debit cards and now I have to close the account??? This place has NO idea what they are doing. Now I get to go sit and waste more time closing the account All the while we have been without money now for 15 days..”
“If I was able to give a 10 star review. The ladies at this branch would definitely get it from me. They have given me EXCEPTIONAL CUSTOMER SERVICE. I'm hard to please. 5 stars is hard to get out of this man. Thank you so much for your help at this branch thank You, THANK YOU. Did I say THANK YOU !!! See you soon so we all can have another laugh or two or even a little cry ?”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“A girl named Michelle helped me and she was super kind and attentive to me and she did my process super fast, she answered all my questions and taught me step by step everything about my account, very good service 10/10?”