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October 2023 by Maryellen Ross
I have never had a problem there
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September 2023 by Kelly Park
No drive through ATM? Not even one outside the building? Very inconvenient. They may be wonderful but I didn't actually speak with anyone because they were closed.
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May 2023 by Rhett Butler
Kansas City, Missouri - Mercenary scumbags at Bank of the West, 5245 N.W. 64th Street, Kansas City, Missouri, 64151 deliberately withheld my own money from me in 2008 for months and caused enormous problems in my personal life and finances. There are no legal services in Kansas City or most parts of the US. I did not owe them money for a loan or anything else. They had no court order and there was no basis for one. Some of the funds were from VA benefits which are exempt from levy, attachment, or seizure. A judge in Kansas City told me that. It's in federal law. I filed numerous written complaints. I'm a Vietnam era veteran, a former medic. Thanks for the service Bank of the West, 5245 N.W. 64th Street, Kansas City, Missouri, 64151. I reported all of it to police in Kansas City, Missouri. One officer told me it was a civil rather than criminal matter, so the police did absolutely nothing. Sure seems like a criminal matter to most of us. It's almost impossible to get an attorney: Lawyers don't return phone calls or simply refuse to help you in any way. Except for a volunteer public defender, they're not required to work for anybody. Attorneys cherry-pick clients based on their arbitrary preferences whether it's for wealthy people, Republicans, red-haired people, or nobody at all. I had to do my own divorce in Kansas City once. I'm in my 60s now, but my deceased lawyer parents were both child-abusing thugs. One was a judge in Mississippi. If I hadn't gone to college I'd almost certainly be penniless and in prison on some wrongful conviction. The US has more people in prison than any country in the world. That includes China, which has over four times the population. RB
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August 2022 by Duality Hound
There's two females that act like you are a burden to be there but the new hires are nicer Tim and Jim the vets are the best they got but Liberty took em cause as a whole this company is struggling for it not being fixed yet 3 stars
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December 2021 by Kathie
I've banked with Bank of the West for many years. This location on 64th St. in KC, MO is the worst. Their hours are crazy and closed several days a week. I need cash for Christmas gifts but the ATM will only let me have $300. It's my money and I can't get to it.
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November 2021 by Tanner Mansell
There's two females that act like you are a burden to be there but the new hires are nicer Tim and Jim the vets are the best they got but Liberty took em cause as a whole this company is struggling for it not being fixed yet 3 stars
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November 2021 by Karla Wilson
Don't waste your time with these folks as they won't have your back when fraudulent charges are on your account.....they will totally take advantage of there customers!! SUCH A SORRY COMPANY!!
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November 2021 by Donald Dan
30 mins waiting 2 ladies just setting doing nothing unfortunately bad service
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September 2021 by Joshua Badder
This bank has infuriating hours. Make it impossible for a full time working individual to do any banking. I’ve been banking here for almost 20 years and I will have to switch banks. One that is open more than 3 days a week.
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September 2021 by Steve Novak
Great people at the branch but worst bank I've ever dealt with when trying to contact customer service. Takes forever to reach a live human being and when you get one they can't help you and have to transfer you to another person who is never available
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July 2021 by Tony J
Employees are very friendly. But, the bank removed the drive thru ATM and put it inside the building, which I think is very inconvenient. The banking hours used be until 5:00 PM, but now they close at 4:00 PM. Most other banks are open until 5:00-6:00 PM. Can't reach anyone over the phone. Time to close the account for good.
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October 2020 by Antony J
Employees are very friendly.But, the bank removed the drive thru ATM and put it inside the building, which I think is very inconvenient.The banking hours used be until 5:00 PM, but now they close at 4:00 PM.Most other banks are open until 5:00-6:00 PM.
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June 2020 by carlos puentes
Longest wait ive ever experienced
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June 2020 by Cindy Norris
They went out of their way to help when I was moving but did not have a new address at the time. They always remember me when I come into the bank.
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June 2020 by Matt Crawford
The staff at this branch are wonderful. Very professional and so helpful. They are very friendly and make you feel welcome. Highly recommend this location.
