AutoZone on Independence Ave in Kansas City, MO is a well-known retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have generally experienced helpful and knowledgeable staff, with some employees like Danielle and Jesus receiving praise for their friendly service, expertise, and willingness to assist with testing and installing car batteries, alternators, and starters. These associates are appreciated for their professionalism and hands-on approach, making customers feel confident in their vehicle needs. However, not all reviews are positive. One customer shared a negative experience with a staff member who treated them with disrespect and showed little knowledge, which led to dissatisfaction. The importance of respectful treatment and knowledgeable staff is emphasized, as good service makes a significant difference. Overall, AutoZone on Independence Ave is recognized for providing parts and services from staff who know their work, especially when customers need specific parts or advice, and when staff go above and beyond to assist. Customers value quick, efficient service and appreciate staff who are friendly, knowledgeable, and capable of multitasking, creating a positive shopping experience for those seeking auto parts and help.
AutoZone has always is very helpful and the prices are reasonable. It's my favorite parts store.
October 2024
Very well attended, very good atmosphere, qualified staff
August 2024
I’ve been going to this AutoZone for months, and I really do appreciate these folks for helping me a lot and really being top of their game. I want to shout out the guy who helped me I believe his name was Angel and a sweet girl named Analicia they both helped me look for my parts and gave me good customer service.
