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September 2023 by Jacklyn Ingram
This particular store is so helpful and so much better than the legends store . If it wasn’t for the help of Kevin the best manager ever Katherine and Lyric ,I would have not stayed with the company !!! I highly recommend this store to everyone !!! Best customer service ever !!!! They are helpful nice and very professional !!! I will bring friends now instead of leaving the company, I will bring so much business here just because the customer service is totally on point !!!! 5 stars 100 percent best AT&T store in town !!!! Absolutely amazing !!!!! I cannot say enough good things about this store !!!
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September 2023 by Yessenia Moran
Lyric was very helpful in setting up my daughter’s phone! She was polite and showed me parental controls.
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September 2023 by Clarissa Hernandez
Under new management and they were extremely helpful and knowledgeable about the upgrade process. Highly recommend this store!
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September 2023 by Ashley Baker
hands down the most help I’ve had out of all phone companies I’ve transferred to & from & it really makes me want to stay with AT&T because I really feel they value me & my time. Cat made sure Everything was fixed with my phone so quick & I was even shown how to prevent anything similar from happening again. Very kind, didn’t have to ask for help, I was immediately greeted & taken care of.
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June 2023 by Yasmine Edwards
Going to the store is like going to ask for a headache. Nobody seems to know how to fully do their job certain workers have bad attitudes the district manager seem to be messy because if a customer complained obviously he goes back and tell the worker that help the customer so when you return back to the store, the worker prefer to be confrontational more than helping. I just came to T-Mobile May 1, and been in the store every other week since then simply because no one can ever really help me with my issues/concerns. A manger is never there always have to call one ,don’t even understand why this store is open. very under staff, and unprofessional.
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May 2023 by Noah Jenkins
This is the first google review I’ve ever had to do after such a bad experience in this store. I can’t stress enough not to go to this store! Just a bunch of teenage girls with very bad attitudes that they have running it. Wouldn’t give me a card for the manager when I asked as well. Honestly I don’t think the manager cares anyway. Very confrontational and they really aren’t sure what they are doing. When I went to another store to have fixed what this store messed up they couldn’t believe it. This store is definitely the product of not being able to find anyone to hire so they just hire anyone! I’d advise go to another store if your looking for customer service and a more knowledgeable staff.
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May 2023 by Margaret Beveridge
I am giving special thanks to Alex for helping me set up two new lines on my postpaid account. She help me save on my bill and explained everything to me in detail I really appreciate her!
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May 2023 by Nick Carver
Shyla & sherry & Adrianna helped me very well. They all three worked together to get my phone switched over. I highly recommend this store! Thank you guys for the help.
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May 2023 by Drew Rhodes
I wish I could give this store a proper review but when I went to visit during store hours, the store was locked even though the open sign was on. There was no indication of why if someone would return later or if they were closed for the night. How disappointing.
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May 2023 by Willie Brown
They have some wonderful ladies working in this place I will definitely come back they go me up and going in no time Adriana, sherry and Shula thank you
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April 2023 by Chris Harris
Shyla was so sweet and patient during my whole experience, I will DEFINITELY be back just because of her I recommend anyone who comes to this location request her
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April 2023 by Ed Ogozaly
Shyla was very helpful and patient with me ill definitely be back to see her LOVE IT HERE great customer service
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April 2023 by Margaret Brown
Anthony was very helpful he did everything he could to make sure we left with a working phone after we lost our phones in Dallas.
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March 2023 by Terrance Bess
Chandler was amazing ! Got me set up with my new phone and new case ! Very good customer service and all! Shop here for your next cellular service or provider !
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February 2023 by Bess Media
Chandler was amazing ! Got me set up with my new phone and new case ! Very good customer service and all! Shop here for your next cellular service or provider !