-
May 2024 by Mary Stewart
Ms. Rebecca has amazing customer service skills with her coffee making skills I see why she is the GM Thank you for your exceptional service ?
-
April 2024 by Travis Salts
Management was caught screaming, yelling names and trying to start a fight at the next door neighbor's business (seen it myself from my car in the parking lot) because of an incident caused by a guy who left the parking lot and wasn't even there. The place needs to fire and rehire new workers and management. It's such a great place for having horrible management and workers. It's a shame...
-
April 2024 by Mrs. Petri
I consistently went to Scooters, until the new app came out, and my account wouldn’t work.I finally gained access, and today, i tried them out again, due to having a reward to use.I ordered a Blended Carmelicious, and a sandwich. The drink didn’t have enough of the emulsifying base, and had ice chunks. I kindly and gently asked if it could be blended again, and add a pump of base.The girl in the window clarified my request, and proceeded to ask the barista to reblend it. To which the barista screamed, “I ALREADY DOUBLE BLENDED IT, then came to the window to tell me that she already did that.”She then proceeded to put my name on a running list of names of people who get their next drink free.I don’t want a free drink! I want the baristas to do their job correctly, and know the appropriate ratios of ingredients to use.I just want what I pay for. This Scooters is notorious for poor consistency, and terrible customer service.
-
March 2024 by Dottie Stimac
The service is great here and the employees are always friendly and kind, but the drive thru layout is becoming a problem for bigger vehicles. Two vehicles were parked in such a way that it was a tight squeeze to turn our vehicle to get our order. It was almost to the point where we had to stop and get out to get someone to move the cars. I would urge management to reconsider allowing vehicles to be parked here to avoid future accidents.
-
March 2024 by Mr Happy
First time there and it was amazing ? could not have been better!
-
March 2024 by Mendy Espino
I finally tried Scooters for the first time last week. I got the white chocolate mocha. It was okay. I paid the same price there as I would for my grande at Starbucks. Their cake ball or whatever it’s called wasn’t good though. I think I’ll stick to my Starbucks. Staff was very very friendly though.
-
February 2024 by Brian Savage
It seems lately that scooters has an issue making tea based drinks... I don't know if it's a matter of new staff or what, but my earl grey lattes and matcha lattes have been just plain tea for some reason. ..
-
February 2024 by Marco Binns
The customer service is superb …. Smoothies and food are healthy and cost friendly . One thing tho I wish they had an option of printing barcodes in the receipts so I can scan to get points. Just wish it was an
-
February 2024 by Whittlee Deckert
They always greet me with a smile, and the coffee is amazing. I need to try some food from there soon. I just know it's going to be amazing, too.
-
January 2024 by Cindi Groth
My next best friends, lol. I do recommend the Pistachio White Mocha.
-
November 2023 by Jessica Perez
I was a visitor in Kansas and I stopped here to get a coffee … the young girl that took care of me I believe her name was jessy .. she was amazing and very nice .. will come back again if I’m in
-
November 2023 by Alyssa Petri
I often have to wait at the ordering box, and then call into the facility on my cell phone after waiting for someone to take my order. On at least two occasions, i’ve waited for 5 minutes before deciding to call. Even though the line is all the way back to the street.I come to Scooter’s every single day, and in the mornings before 9:00, the drinks are always consistent. Come after 9:00, be prepared for possible dissatisfaction.That being said, I’ll continue to patronize Scooter’s.
-
October 2023 by ayana az
Learn how to make an ice chai. You don’t steam the milk then add ice. My cup was melting
-
September 2023 by eulalia alvarez
I always order online on the app, and always have to wait forever. They always forget my extra shot of expresso. I wish there was a better scooters in JC. Just so disappointed on how long this process takes, meanwhile the staff just joke around inside and I can hear them at the window.
-
August 2023 by Jason Reed
The last couple visits to this location, my girlfriends food has been cold and in some places still frozen. Needless to say, she’s been very upset!
