Dillons offers thousands of quality food and household products, including fresh produce, meats, seafood, dairy, home goods, and pharmaceutical needs, as well as full-strength beer. The store provides a great variety of products and is generally clean, tidy, and eye-appealing, particularly the seafood/deli section. Customer service is frequently described as pretty awesome, wonderful, and amazing, with staff noted as very friendly, helpful, kind, and patient. Employees are recognized for taking extra steps to assist customers. The store can be pretty busy, and some find it a little inconvenient when products are moved around, requiring help to find items. Overall, it is considered a one stop for savings where many customers plan on returning.