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September 2023 by Pamela Markham
I have actually had to use their service twice through my insurance company and both times Bud’s came through for me within a decent time! They took care of my situation, fast and easy, and they were very professional and courteous. I read the other reviews and I’m not sure, but the lady that was on the phone with me from Bud’s, was professional and courteous, and was not rude to me! Thank y’all for all your help!
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July 2023 by manda Headlee
Towed a car that shouldn't have been towed and then the lady tow truck driver made rude comments to me when she overheard a convo between my ex and I. Totally unprofessional and out of line tbh.
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June 2023 by Kayla Karpuc
I had put in a roadside assistance claim cause I was a dummy & locked my keys in the car at the gas station over on HWY 77.They were there before I even finished my jerky, I swear. It was about a 15 minute wait between my claim & him being there- he was done within 35 seconds.Super nice guy as well! Highly recommend them!
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June 2023 by Joel Yao
My car broke down and had it towed by this repair shop through my insurance. At first I did not want to leave a review but looking at other reviews, I see there is a recurring issue about the lady on the phone. Se was extremely rude and disrespectful with me on the phone from start to finish. Upon picking up the phone she started talking to me with derision. Later in the conversation she was telling me: "I don't care where you are ... but you have to be there in 15 min" etc.... The mechanic/driver was very nice but this lady has a problem. Nobody should be doing business like this in the 21st century. If you want to avoid a bad day besides the stress of your car breakdown, stay away from this shop. I hope they will respond to the review and tell me she is no longer working there. The Manhattan, JC community does not deserve such treatment.
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June 2023 by dan l
My experience was very good. All the guys was extremely helpful and knowledgeable. The lady working the front office was courteous and resourceful. Very nice. I'd use this businews again without hesitation.
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June 2023 by Kirk Mallette
During a very busy time, Bud's came and got me where I needed to go. He was honest, efficient and friendly!
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May 2023 by Tena Henderson
Had to have my car towed. They were here very quick. Very nice guy who came out for the tow. Really like this place and would highly recommend.
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May 2023 by CoderQueen
Excellent service. Fast, kind, and great at what they do. Thank you all so much!
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March 2023 by Emily Kincaid
Had our car towed after an accident to their yard until it is moved to a collision place. The lady on the phone was extremely rude and unprofessional. She shouldn’t even be working that job if she can’t act decent enough on the phone when someone asks important questions during a sensitive time.I would NEVER recommend this place due to the receptionist/lady on phone. Kindness goes a long way and she clearly don’t know what that word means.The man who picked the car up was great! Had no issues with him. He was extremely helpful during the pickup process of our car after the accident.
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March 2023 by Nallely Shapiro
fastest tow truck experience ever! Nick was very punctual and professional, we will be recommending Buds Wrecker to any friends in the area needing towing services. thanks again!
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December 2022 by Vaughn Smith
1st experience--wrecker comes to unlock a car door. Not polite is a good way to say rude right? At any rate rude.2nd experience --lady on the phone. Rude is not even harsh enough of a word.
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November 2022 by luke renz
Rude and unprofessional receptionist and denied me service for a flat tire as she claimed an electric vehicle would spontaneously catch fire during a tow.
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September 2022 by Destiny Taylor
The driver was very knowledgeable about what he was doing with my vehicle, and how to get it up on the flatbed without damaging it. He placed the car exactly in the spot I wanted it in the driveway.
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July 2022 by L C
Excellent costumer service. My keys got locked in the car, called my insurance to make a claim. They recommended Buds company. They were at my house in 10 minutes or less. In and out. Definitely recommend.
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June 2022 by Bogdan Shevchenko
Female receptionist needs a warm cookie and diaper change, send her home.
