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August 2023 by Rhiannon C
Great work repairing our car after collision. Updated us regularly about everything happening with the repair, and worked really well with our insurance (USAA). Car looks brand new and was all sparkly clean when we picked up!Services: Painting
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August 2023 by Kimber Renee
DO NOT TAKE YOUR CAR HERE EVEN IF IT IS PREFERRED BY YOUR INSURANCE!!!! THEIR STAFF WILL NOT GIVE YOU A FAIR ESTIMATE. COLBI SHOULD BE FIRED!!!!! SHE NEEDS TO EDUCATE HERSELF!!!!!! I fought to have my car taken to them because I know one tech does high quality work. But now I am going to go completely out of town and not keep it local. I even brought it back here locally l to expedite everything and keep business in town but they cannot even start on it until mid -September. I will not ever recommend anyone to take anything here EVER! I am sadly disappointed in their staff. Ridiculous that it’s obviously been through one hell of a catastrophic storm. Go watch the videos and compare the other damage. That vehicle was perfect before I got caught in that storm. It even lifted the gaskets around the windows. I guess I was the only one stupid enough to take it there and expect them to know what they were doing.Service: Body & Trim
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August 2023 by Amy Wickersham
I dropped my car off around the 4th of July to be repaired after someone hit me. After dealing with insurance (nightmare also) we get a call that Gerber can NOT fix my car. They said it was to "labor intensive" to replace the rear quarter panel after having my car for a month. 0 out of 10 do NOT recommend!!!
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August 2023 by Samuel Corona
Gerber Collision and Glass is best place to take your car to be repaired after and accident.I recently got into a car accident and had my car towed to Gerber Collision and Glass.From the start this company has been very responsive and caring.The company give you a call every Tuesday and Thursday to give a personal update on the services being done to your vehicle, an estimated timeline of when your parts arrive, repair cost, and a timeline of when your vehicle will be ready! 10/10 SERVICE!!!I have USAA and my only two option were Briggs Automotive and Gerber Collision and Glass. I selected Gerber Collison and Glass because of the companies amazing reputation of fast quality service.A family friend brought their 2022 Kia K5 to Briggs Automotive after and accident and it took 4-5 months to get serviced….. yet at the end of the 4-5 months Briggs Automotive said the car was totaled. Our family friend ended up selling their car to Briggs Automative not even 2 days later! The company sold the 2022 Kia K5 for the same price as a new car!!!If you get in a car accident, the best place to bring your car is to Gerber Collision and Glass!!! You will NOT be disappointed!!Thank you Gerber Collision and Glass for the amazing service. I already have your contact saved in my favorites!!!Services: Painting
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June 2023 by Mitchell Anderson
They excellent, they went above and beyond, I went in for a part replacement and they put the part on washed and vacuumed my truck, it smells so clean in here, I was almost afraid to get in, Thanks Gerber, y'all get a ? high five.ATMOBBQ
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May 2023 by Mykkah Carlburg
Showed up today to drop my car off because it needs repaired from an accident that happened on the 14th. State Farm set everything up stating that today at 11 I would be getting repairs done. When I got here I was told it was just an estimate. Insurance told me everything was taken care of. Now I have to figure out how to get a rental car again because it won’t be able to be brought in to be fixed until the 8th or after. Staff was incredibly rude about the entire situation insinuating that they didn’t receive the same information I did, which may be true, but they should have done a better job at communicating with myself and insurance since there was obviously a huge miscommunication. Because now my vehicle will be going almost a month without being repaired. I submitted everything I was instructed to submit. This also isn’t the only time this has happened, they made a comment about this happening to lots of clients recently. So obviously that’s an issue between them and insurance and not the party who’s trying to get their vehicle repaired. No efforts to squeeze it in or make it right. Will update rating after the vehicle is fixed unless that gets messed up too. Attitude with the estimate agent (Rebecca) and front desk lady were extremely unprofessional. Felt personally attacked when I just came in and communicated what was passed on to me by insurance without being rude, didn’t cause a scene or make a big fuss. Was genuinely confused and trying to figure out where the disconnect was, and this is what happened.Services: Painting
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April 2023 by Chris Woods
I went for a second opinion on a collision claim for insurance. I expressed my thoughts about a questionable repair estimate I received from another shop. The estimator at Gerber agreed with me on two of the repairs that the other shop wrote up that didn’t need to be repaired. The third item she explained to me why it needed to be repaired/replaced. After some education I could see why.The estimate from Gerber was $2000 less than the other shop which made me happy since the other shop’s estimate put my car on the verge of being totaled for a minor accident.
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March 2023 by Maricris Krezman
They have my truck for almost a month now and they still keep saying i meed to put together. I understand its a bumper. How come if its a body maybe takes them 6months to fix. They keep pushing it next week.not recommended this place . They dont help u and not even try. Maybe they been using the truck who knows..Service: Body & Trim
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July 2022 by Vaughn Smith
You would think that after having your vehicle for a few weeks, they could at least check the tire pressure, especially since the car is going off about it when I get in to leave. 2 different instances this year. But most of the staff is friendly and accommodating, and there are drinks in the refrigerator for customers.
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July 2022 by John Casto
Extremely professional and dedicated staff. Gerber Collision did an outstanding job with repairing my vehicle. We received regular detailed updates on the progress throughout the timely repair process. I recommend this business to anyone needing collision repair.
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April 2022 by Lewis H. Mumford Sr.
They did a wonderful job repairing my vehicle. I'm pleased with the attention to detail and how they kept me informed of the process and progress of the repair. The management and staff are very friendly and courteous. I'd recommend them for your repairs.
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August 2021 by Richard Graham
Excellent work! Our car looked new after the repair. Besides that the customer service was incredible! I had to fly in from out of town to get the car since we had our accident on a road trip and the guys from the shop brought the vehicle all the way to Wichita for me. Really saved us a lot of money and headache!
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August 2021 by Cassie DeMaris
I was directed here by an insurance company after someone had backed into my vehicle while unoccupied. The estimated repair time was about 2 weeks. The repairs were done 3 day early and looked amazing! My rear quarter panel looked brand new, as if nothing happened. I would definitely recommend them for any auto body repair needs!Services: Body & Trim
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May 2021 by Dorothy Brown
From start to finish this repair shop is a 10 in customer service, quality work and professionalism. They kept me informed each time they made a repair and they worked with my insurance company. I will definitely recommend this shop to my friends and colleagues. Thank you James Francisco and the other workers. I'm loving my truck again!!
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March 2021 by Marco Gutierrez
Professionalism beyond reproach! Finished ahead of schedule. They washed detailed and inflated tires to correct PSI. This is the very definitive example of quality customer service. Always kept me up to date on status of my vehicle and also ensured I was satisfied with the work when completed. The lifetime guarantee ensures that I will be a lifetime customer should I ever need their services again.Service: Painting
