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June 2024 by Melody Sturgeon
I don’t have enough words to express how frustrated I am when I request automatic refills of my meds, I get numerous automated reminder calls telling me my refill is ready for pick-up by a certain date, yet when I show up before that said date, my medication is not filled and I am then ask to come back later or wait while it is filled!! MY TIME US VALUABLE ALSO…and to top the cake, no one ever seems to know why it is not ready! I am so done with Walgreens Pharmacy! It’s time to change to a pharmacy that respects my time also!!
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March 2024 by Diana Warriner
I'm only giving a 5 star rating because of Jamie Ashley an melody an Brooklyn those 5 make sure things gets done if they ain't there I wouldn't recommend having any medication filled there the older lady that's a Pharmacist Rane will not do her job an she will tell u one thing an put something different in her notes so for the 4 I mentioned at the beginning are the best they go above an beyond to help an get things done thank u to Jamie Ashley Melody an Brooklyn ur the best
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March 2024 by Ryan Jimison
Pharmacy doesn’t listen, they’re too busy to listen apparently which makes them ineffective answering questions you may have about your prescriptions
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March 2024 by Reed Slates
Worst pharmacy I’ve ever been to. Can’t get a simple prescription transfer done. No one knows what’s going on there
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January 2024 by Allen Ballew
Poor customer service and a rude pharmacy tech was told they can not estimate the time to fill a basic tube of antibiotic cream and more or less told to leave and come back when it’s ready that they would notify me by the end of the day if it was ready
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November 2023 by Prairie Fox
An awful experience with the Pharmacy for the second time. Last time the woman working was just plain rude. This time I got there and asked for my prescription, for pain meds for an injury. They said it wasn’t ready. I’m in pain but said “No problem, I will look around a bit.” 20 mins later I check back in. Nope. 10 minutes. Not ready. 15 minutes more, I check back and she says “the pharmacist just has to check it” I come back to the window in 10 minutes and she asks again if she can help me. It’s like Groundhog day in there. Each time I walk out of sight it’s like they’ve never seen me before. I repeat my name for the 5th time, and say “I have been here waiting for my prescription for an hour, could you please see if it’s ready?” She leaves me standing there while she waits on 2 other customers at the drive up window, and then comes back and says that it will be a few more minutes because it has been sent to their Missouri location. (Probably would have gotten it faster if I drove to Missouri) I just stand there waiting and she goes just out of sight and tells the others “She is very impatient.” I just walked out. The pain of dealing with them was as bad as the injury. I’m beginning to understand why the others I work with (who have the same insurance) drive to Bartlesville for their prescriptions. My newest curse upon the scourge of humanity is “May you be forced to deal with the Independence Walgreens Pharmacy!”
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November 2023 by Tirsha Batman
Ashly is the worst pharmacy representative I've ever had the displeasure of coming across. She is terribly rude and my husband, who is a vetran, was not able to get his meds because of her. It is my prayer she gets fired before she really harms someone.
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September 2023 by Jerry Delozier
Was ok
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August 2023 by Melody Wood
The staff is always friendly and knowledgeable about the products they have in their store. Walgreens has a number of different items in their store. It is always fun to see what you can discover when you walk in. I purchase a lot of our vitamins here because of the buy one get one free reward membership.
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February 2023 by Stephanie Harris
Easy to shop in, especially for picking up hygiene, OTC meds, or basic food items quickly. Not the cheapest option locally, but very conveniently located in the heart of town.
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January 2023 by Jason Rutledge
Very average service.Also…You might want to change your online pharmacy hours to your REAL pharmacy hours.
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January 2023 by Pesach Lattin
Standing in line with no one to help at pharmacy because y’all only have one person working the counter. Absurd.
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November 2022 by Anne Ohanrahan
Wg has cosmetics on sale. I wanted to buy $30 worth but stood in line....stood in line. Something about a timed cash drawer...then a customer walks in from outside with a debit card and either finishes checking out ahead of myself and another customer. I guess we were waiting on her to retrieve a card and did not know it. Cashier sh have cancelled that transaction and checked us out. But she did not do so to save the headache of cancelling transaction. Mgr. walked up with cash and vanished. Does WG only have one checkout? Cashier seemed slow, no conversation happening...no explanation.I also was trying to think where my rarely used WG card was as they want it for any discount which irritates me. Why did Merle Norman close? So I laid the merchandise down and left. Hire a cashier that can do job. I will not use self cks. I will not come back very soon.
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September 2022 by Jonathan Goetz
I enjoyed myself and was able to find lots of nice inexpensive instant foods i like; I'll be back! The lady was really nice and greeted me warmly on the way in, scanned each item individually as I am sure they prefer, and bagged all the like items together in a way that makes perfect sense.
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August 2022 by Chad Follmer
Clean store has great items in the seasonal isle. Best pharmacy in town, does have COVID 19 shots available on a walkin basis. Staff is always friendly and willing to help with anything.
