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December 2023 by Michael Trotnic
Tanner from the Independence store was covering the US Cellular store in Owasso OK about a month ago and was extremely helpful. He never tried to up sell me on the phone or accessories at all. He spent a lot of extra time on my phone making sure all the data from my old phone was transferred to my new S23 before I left. I appreciate you! Thanks again
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November 2023 by Rynae Ramsey
Josh at Indy has gone above n beyond where customer service is involved. He always keeps us happy
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August 2023 by Paw da guy
They have Great People Who are very nice and Knowledgeable about the product's they're selling and they take the time to get you the wireless and or internet that is what you want and can afford Tiffany is AHSOME She was so helpful and kind and the other employees were all so taking good care of the other customers too and I saved over $133.00 then the other phone company's and I actually got what I was looking for and not once did I Have a problem with the installation and service of my phone or internet that is really cool because I Have had 3 different phone company's and I really got nothing but stress from them. But Not Once Did I Have Any issues with US CELLULAR Products Or Employees IT is really cool to not be stressed out Because Tiffany and the other employees Know what They are selling and they take Care of their customers and don't let them be over charged for service that wasn't needed or wanted ??????????
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April 2023 by Cameron Farlow
Friendly atmosphere
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January 2023 by Sherlene Stroud
Great service. Tanner couldn't do enough to help us, as did the other associate. Sorry, couldn't remember her name it was late.
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January 2023 by Mark Cope
Very helpful Kyle will go above and beyond to make sure when you walk out of there you are happy!
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November 2022 by Shanna Boyd
If you are looking for a reason to get a divorce.. this is your place. Every time you go in there you are there for at least 2 hours sometimes 3 hours and more. Your husband or wife will tell you that you couldn't possibly be in the phone store that long.. Well don't worry.. this place has your back. ?? Absolutely pathetic service
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October 2022 by Eva Shaddox
Best phone purchasing experience ever! Josh was so helpful & patient.
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August 2022 by Penny Swanson
I went to the new corporate run store yesterday in Independence, Kansas. My phone would not charge, the guy plugged in a charger to see if my charger was bad, the phone would not charge, he then said he could not help me, handed me a pamplet to call this number, I said small problem I don't have a phone, he said use your computer to file a claim, I drove 2 hours for him to tell me they could not help me, really!!! I went home, filed online for them to tell me they could not help me, took the sim card out, put it in my old phone, charged it, called the number for them to tell me they could not help me, so they transferred my call to US Cellular who then told me they needed a case number to help me. I decided to email the CAT company who makes my phone, they emailed me instructions and I fixed the phone myself. Moral, why do you need 3 guys working in a corporate store who can do nothing to help you, we never had this problem with Julie at the independent operated store, it was called customer service!!!
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September 2021 by Eric Hudson
The ladies working here are very friendly and helpful. Which I greatly appreciated
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August 2021 by Tom Holeman
Did their best to help out with my phone
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December 2020 by Thelma Mahaffey
She was very helpful.
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November 2020 by Bill Scimeca
Great people! Great Service!
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October 2020 by Thomas Bassett
Great staff, locally owned, great service!
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October 2020 by Doug Hendricks
Awsome
