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January 2024 by Josh
I have had both good and bad experiences here. Generally, I find staff slightly more knowledgable than Lowes, when it comes to assigned departments. But this is almost directy tied to the employee's age. The older ones are who you want to ask questions of, especially if you are wanting to know where something is, or if it will work with your project. The younger ones will have to use there palm computers to locate the correct isle, then will go look there, just like I would be doing.Recently, on 1.14.24, I went to get paint at Home Depot. I walked in and there were 4 employees a the customer service/return desk. All under the age of 30. There were three more hanging around the self checkout registers, talking. I located the paint I wanted and went to the paint counter. I waited for five minutes with no one coming there, or even passing by. I went to customer service and politely asked if I could have assitance. They paged someone to paint. I returned and waited 10 more minutes without anyone showing up. During that time, I heard an employee tried to page another one over the intercom three times, to no avail. I ended up leaving the paint on the counter, along with a note detailing my experience. This was also 7pm, and there were few people in the store. Most of the employees were younger, and seemed more interested in talking with each other. I was not pleased this experience.
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January 2024 by Randy Dill
Pretty good service, but water glass was dirty, sent back. Sauage was over done. But the biscuits grave and hash browns were good
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January 2024 by Elijah Nelson
Got some wood over there had a couple of pieces of that were not OK and they even gave me a discount.
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January 2024 by Lin D.
Had the merchandise that was online. Very helpful and nice people.
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January 2024 by Ruth Carman
Fast and productive
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December 2023 by Jerry Kelsey
I’ve been shopping at Home Depot for a long time now. Lately I’ve been going to Lowe’s more and more for various reasons. I decided to order a few things for pickup from Home Depot so my wife and I could look at upright freezers. My complaint is that 2 workers (a younger guy and girl) were walking by and seemed to be on a mission. After passing, one of them turned around without stopping and asked “did you need something?” We replied with the generic “just looking” as they seemed busy and we were trying to entertain our 2 kids under 2. 10 minutes later I was chasing my 2 year old down a couple aisles away and awkwardly ran into the 2 of them sitting wedged between merchandise on the sides of the aisles flirting with one another. When we did have a question nobody was available to answer and a few other customers even complained to us about it.This forced us to order online on 12/1. The estimated delivery date was today, 12/7. I connected with an associate this morning to find the date of delivery was 12/21! We needed this freezer sooner for breast milk storage and now we are at an inconvenience. Why would the estimated and actual date be so far apart. Looks like we will be using Lowe’s 100% going forward.
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December 2023 by Jason White
Great prices great product lines
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December 2023 by Mark Newton
Recently had to deal w/ the paint dept. Although not her fault, Kristen was excellent to work with. I really appreciate her willingness to 'make it right'. Thank-you.
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December 2023 by Tracie Minaker
I shop here for all my home improvement needs, very rarely do they not have everything I need. Staff is friendly and helpful.
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November 2023 by Phillip Cook
Great service from the young lady in the paint department!
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November 2023 by Joleen Wingert
Very nice people their and no problem at returning item
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November 2023 by Michael Sparks
Always have what I need!
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October 2023 by Roger Wilson
No checkers to check me out. Left my products up front and left store
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September 2023 by Josh Anderson
I could not find service in the lumber department
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September 2023 by Jesse Villa
The staff was super friendly and helpful ?
