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July 2023 by Brenda McKinney
I have had reasons to come to the Verizon store at 1711 Vine St Hays, KS, at least 3 times in the last 10 days. I had assistance from Michelle, Blake, and Jaiden, and they all provided Excellent services and showed great patience with all my questions.
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July 2023 by Travis Puryear
Shelly did a great job getting our numbers ported over from our previous carrier and making sure that all of our data was transferred over to our new phones. She was friendly and professional. Thank you Shelly!
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July 2023 by Makaela Willis
Shelly was BEYOND helpful with everything we did today with phone trade in and new devices! Thank you for all your hard work and patience
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June 2023 by Google user
I came into this store and was in a world of trouble because I was having major phone issues. I needed to upgrade and I couldn't mess around because I am a territory Manager that covers 4 states and I get roughly 45-50 phone calls day. As soon as I came into this store, I met Michele. Through the next couple of hours and trying to get my old phone switched over to my new iPhone 14, she was ABSOLUTELY patient and INCREDIBLE. I HIGHLY recommend going to this location, as I promise you, you WON'T find better service ANYWHERE. Because my company is based in Canada, this wasn't simple. We will forever be grateful to this location and ESPECIALLY Michele as she made this a great experience!
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June 2023 by Caleb
The lovely associate Jadon was wonderful at helping me set up my new phone and was super sweet. 5 stars just for her
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May 2023 by Eric Overmiller
I came into this store and was in a world of trouble because I was having major phone issues. I needed to upgrade and I couldn't mess around because I am a territory Manager that covers 4 states and I get roughly 45-50 phone calls day. As soon as I came into this store, I met Michele. Through the next couple of hours and trying to get my old phone switched over to my new iPhone 14, she was ABSOLUTELY patient and INCREDIBLE. I HIGHLY recommend going to this location, as I promise you, you WON'T find better service ANYWHERE. Because my company is based in Canada, this wasn't simple. We will forever be grateful to this location and ESPECIALLY Michele as she made this a great experience!
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April 2023 by Eva Harrington
Alec Stults at the Hays Ks store is a superb representative. Fantastic customer service.
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March 2023 by Rick H.
Todd Walker is an absolute rock star. He helped a couple of old dog, technology challenged people get set up with new phones and update our plan to fit our needs. He spent so much time getting us acquainted with our phones and how to operate them. He even went the extra mile to get on with Verizon customer service with us to hep straighten out an issue with our log in. Just a first class guy providing first class service. Couldn't be more happy. Highly recommend this guy and this place.
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January 2023 by Fleshy Patch
Michele was very to the point. Fast work and knew what she was talking about. Definitely recommend
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November 2022 by Roland Jackson
I just had the most wonderful experience! The lady who waited on me was awesome!
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October 2022 by Mark Walle
Sales staff not knowledgeable about problems connecting tv to mobile hotspot. No apology nor attempt to remedy my problems. Have recently been hung up on via a support call. Waste of money to pay for services that don’t work. I have a B.S. in Technology Management so I know what I’m talking about!
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July 2022 by Amie Coleman
Adam was spectacular. He made the entire process painless and the experience enjoyable. He even went to far as to set up the new phone AND put on the case and screen protector on for me. Absolutely 10/10 would recommend.
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July 2022 by Michaela Pate
Spent 3 hours here purchasing my husband a new phone. Never again.
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June 2022 by Lexie Reinhardt
Shelly was super helpful and very kind! Made a lengthy process very enjoyable!
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May 2022 by Thomas Kramer
Just went in to transfer my family plan to Verizon. Was helped by a lady named Jadon. She was very knowledgeable and kind and got all our phones set up in no time flat! Will definitely do business with her again
