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September 2024 by Steven
BEST EXPERIENCE EVER!! From the minute I stepped in the door I was treated great. Zach is the BEST SALESMAN I've ever worked with. Management, the back office, and the service department all exceeded expectations. They went above and beyond for me, and they've earned my business for years to come. Stop in and check them out; you'll be glad you did!!
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July 2024 by Meredith Smith
Garret took such good care of me when my Cadillac broke down on a road trip from KC to Denver. Him and his team got me back on the road in no time, cannot recommend the service staff more!
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June 2024 by R P
Weekend drive from Colorado to Topeka and the check engine light came on just past Hays. We chugged our way back to Hays Chevrolet. Got right in and issue taken care of in under an hour. Everyone was extremely nice. Waiting area and restrooms were super clean. We were back on the road in no time and had no further issues. Thanks again!
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June 2024 by Joel Mayer
I have been hot shotting for the last few months across the country. I recently had a problem with my 2022 Duramax. I made it to Hays Kansas and went in to the Chevrolet dealership there and spoke with Travis who got me in the same day and had me fixed in six hours. They even found a recall and had that part on there and within the same amount of time I got out with the bill of less than $500. Travis was great. I just want to say thank you to Hays Chevrolet service center. You guys are the best.
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April 2024 by Walt Lifsey
My truck broke down on a trip. Contacted Greg to get a new truck and he immediately took care of us. The owner Wayne even drove an hour to deliver the truck to where we were stranded. These are good people that deserve your business.
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February 2024 by Stephen Bellerive
We just bought a Tahoe and the purchase and trade were hassle free. The staff was very kind and helpful. Camron was friendly and quick to answer questions. There was no pressure to buy and they worked with us and our budget! We would buy there again.
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January 2024 by L Schlegel
The staff seem to truly enjoy their work, and are fun to interact with on top of doing excellent quality work. I love good cars, and it’s saying a lot for me to say I feel good taking my car here. It’s always a good experience.
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December 2023 by Janell Hall
Jason and Corey in the parts department were super to work with. Our son had an emergency when he was out of town and they were quick to help us out. Very responsive and super helpful.
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October 2023 by Bryn Green
I'm not sure how they actually stay in business - must only sell to men. I've looked at two different vehicles here in the last 5 years or so, both times I've been annoyed with the outcome. The last one, a couple months ago, was a Chrysler van. Lower trim, nothing special - detailer did a terrible job as it was still grimy and had a ton of food and junk in the seatbelt areas and between seats, etc. Salesman told me every turn to take on the test drive, which I didn't care for, but whatever. I told him where I was on price, and he literally LAUGHED in my face and told me "there's no way, we're so far off from that price," so I asked where they would be, ready to negotiate. He proceeded to write down the sticker price plus all their taxes and fees, so it ended up being about $5k over sticker. I upped my offer and he laughed again, and again said there's no way, and he "couldn't even take that number inside because it's so low." We said our goodbyes and I left more than a little peeved. Three weeks later the same van was on the website for $2k under what I offered. Makes me wonder what the outcome would've been if my husband had gone instead of me. Needless to say I won't ever be tempted to try doing business there again.
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September 2023 by Nathan Houser
I have always used Hays Chevrolet for all my GM vehicle repairs and had good luck with them...until today. My son was having problems with this 1996 Oldsmobile because of a check engine light and the car wanting to die. He is a college student and needs his car for getting too and from work off campus. I called and spoke with Travis in service. He told me their next available "diagnostic" appointment was 3 weeks to the day away! My son cannot be without his car for 3 weeks!!! A lot of these reviews are from people travelling through that got their vehicles in right away when they had issues, but they cannot take care of a local customer who has done business there for years!?!?!? I ended up calling Robert Brogden GMC here in Hays, and they were able to get him right in. I think from now on, all my business will be with Robert Brodgen GMC.
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September 2023 by Hangriesllc
Great service department very easy to work with
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September 2023 by Kris Allen
Thank you so much Hays. We're traveling to Florida, truck was having issues and we had a tire going flat. You got us fixed and back on the road fast. Thank you.
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April 2023 by Caden Pfingsten
Went to parts service with a cracked PCV hose after getting directed from O-Riley’s. After ordering a PCV Valve, Cory went out of his way to take the cover parts off and check it out himself to make sure it was the right part. After informing me that I only need the hose line, he changed the order. Even though the part was unavailable from GM he went ahead and canceled it and said he would call around for the used part and even offered a solution how I could do it myself. Saved me money and went above and beyond to get me exactly what I needed.
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October 2022 by robert macko
Was out on the road traveling and had an issue with a wiring harness. Stopped by Hays Chevrolet in Hays, Kansas. Corey and Garrett were amazing. Special thanks for all there help. Great people.That’s what customer service is all about. Many thanks
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September 2022 by Susan Rebel
They gave us a quote by phone and the bill was $5 less!