“Dave and Donna were so great to work with on our minivan repair. After a minor fender bender that ended up touching a lot of different parts (and our air conditioner) they provided a quick estimate, thorough communication, and great service. My van is now good-as-new and they provided an exceptional customer experience from start to finish. Would highly recommend!Services: Painting”
7:30AM - 6PM
2501 10th St, Great Bend“Absolutely love Napa, Rich’s Automotive….Always is my first stop, and mostly, my only stop…..Rich, George, Bryan and the others are awesome….you need something, ask and they will do everything they can to get it”
“Great Service, quality work, but got overcharged due to not getting a call about a minor issue. I Was told by lady I talked to on the phone, that if any issues came up they would call me. My girlfriend dropped off vehicle around 9am and the lady she talked to in person told her as well if anything came up they would call me. I never got a call until I called at 4:30. Then was told after job was almost done that they had to charge an extra $75. For a little rust and broken trim clips. Really didn't feel I should of had to pay for something I did not authorize. They should of called me before replacing parts that I have at home and could of done myself. $260. Job turned into $355. Even though it wasn't the installers fault that receptionists didn't do their job
Not sure if I'll have them do my other 3 windshields or not after this.”
“Mr. Cole did an Awesome job on our equinox after the July storm in Greatbend. Our car had several hail dings and scratches from falling limbs. The car looks brand new.”
7:30AM - 9PM
2701 10th St, Great Bend“Service greeted you and helped you from the timeyou walk in. Employees were knowledgeable enough to find what you needed and advice that helped and if not they found out for you. But not a wide verity or selection of things for anything but the most popular stuff and names”
7:30 AM - 6 PM
2538 10th St, Great Bend7:30AM - 9PM
2219 10th St, Great Bend“Have been here quite often. Always helpful staff trying to help us figure out what's going on with our vehicle and how to fix it. Very rarely have they had to order things, usually everything is in stock. Building is generally clean and well maintained. Convenient location on main road with back road entrance as well.”
“Very prompt! They got my damage taken care of way quicker than I imagined. Easy to communicate with. 100% will be going back if needed (praying I don’t need their service). They did a great job on the car! Worked with the insurance company on my behalf. Thanks, Ollie!”
“Had a little fender bender and Mary was a huge help. Got me in and out with a new car in record breaking time. Thank you, Mary! Thanks for listening to my crazy idea!”
“Went there for a replacement a/c controller and they actually had multiple to make sure that I didn't leave with one that wasn't working. With the same kinda atmosphere that most auto salvage places have, it makes it very clear that they go through many parts and are fairly busy so you know their services are recognized and continue to have business even when they are a little outside of town.”
“Worst experience ever!!! I came in for an oil change. I waited for 4 hours before being serviced. They overfilled my engine. They put blue Gatorade instead of wiper fluid now everything is sticky. They wouldn't even put summer air in my tires like I requested!! I tried to argue with them but I just ended up being spanked by the whole crew. They left me laying there and spit on me. 10/10 would cum again”
“Done some great work I would take a vehicle to them to have body work done on my vehicle. They done a good job on my girlfriends truck and I would recommend them to everyone.”