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March 2024 by Ron Burks
We were in route to Denver from central Illinois and we had the alternator go out just before the Colorado state line. Roadside assistance left us in the dark for seven hours we finally got a local tow company. Back to the motel in Goodland and we were held hostage by a one-horse town repair shop likely to cost $700-$1000 for repairs. I had the tow company drop the car off at Oriellys and our luck changed immediately. Our daughter was giving birth, a new grandson and time was of the essence. The manager or assistant manager David came to the rescue and within 40 minutes we had a temporary solution that would put us in Denver asap. The term ‘Customer Service’ doesn’t even come close to the first rate consideration, kindness and effort put into the level of importance and expediency required this day and time. Our heartfelt gratitude and thanks could not be any greater than when we drove into the hospital and shared the birth with family. David you and your father are remarkable people who exemplify the Golden Rule. People like you make the world a better place. Outstanding service at this business.
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January 2024 by Shawn Smith
Driving from Colorado to Missouri and the alternator died in our Chevy Tahoe. We barely made it to the parking lot and I am so glad we did. They tested the battery and the alternator and confirmed it was the alternator. They had about 10 different models to choose from. They had a nice rachet set for us to borrow and they even helped us put it in. We were back on the road in about an hour. Thank you so much!
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December 2023 by Sky Goodwin
David gives absolutely amazing service. Needed help with the battery on my car. He tested the battery to confirm it was bad and then replaced it for me. Thanks for the help!
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September 2023 by Ravage wolf
Amazing staff they are super helpful and kind and even gave me a ride back to the gas station. when my alternator went out so I didn't have to carry my jack and my alternator back with me ! Amazing team!
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August 2023 by Ron Thompson (Thompson Aviation)
David, the Assistant Manager and his crew are AWESOME. He is very kind, understanding!! I recommend that fo your automotive needs that you use this store.
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June 2023 by Maya Landman
Incredibly kind, knowledge service and great team. We stopped there in the middle of a long road trip with worries about our battery or alternator. They were able to test both, and help us replace a corroded battery contact so we could get back on the road. Thank you so much!
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December 2022 by Beatrice Garcia
The service is great very helpful..
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May 2022 by Jim Radtke
Nice store had just what I needed! :-)
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May 2022 by Julie Evitt
Awesome customer service!
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January 2022 by Scott Kribs
Staff was very knowledgeable on what I was looking for, friendly and helpful. Clean and tidy store.
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December 2021 by brian goracke
Helpful and let me borrow some tools
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December 2021 by Jerry Rickel
Very nice people
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August 2021 by misty palacios
Great customer service!!!
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July 2021 by barry bastin
Check engine light was analyzed by Scott and he offered recommendations which were useful. This allowed us to continue with our long journey back to SC with assurances of a dependable vehicle.
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June 2021 by Josh Cottrell
The assistant manager was rude and didn't know anything about automotive repair