O'Reilly Auto Parts store #5617 in Goodland, Kansas is known for its exceptional customer service and willingness to go above and beyond to assist customers. Located at 2158 Commerce Road, this store offers a wide range of auto parts, tools, and accessories, as well as free services like battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store's assistant managers, David and Lidia, have been praised for their extensive knowledge, helpfulness, and kindness. Customers have shared stories of David and the store team quickly diagnosing issues, providing temporary solutions, and even lending tools to get customers back on the road. Whether it was a stranded traveler with an alternator failure or a local needing a battery replacement, the staff has consistently provided "first-rate consideration, kindness and effort" to meet the customer's urgent needs. With over 6,000 locations across the US, O'Reilly Auto Parts is a trusted source for automotive parts and services. The Goodland, Kansas store has demonstrated its commitment to excellence, earning glowing reviews for its remarkable customer service and problem-solving abilities. Customers leave grateful for the store team's willingness to "exemplify the Golden Rule" and make the world a better place.
Customer service was EXCELLENT!!! treated with respect and was warmly welcomed! Highly highly recommended!!!
October 2024
Website said it didn't have the part I needed but I called them and they said they had it in stock and I was able to pick it up on my way through the next day.
September 2024
David and Lidia are the assistant Managers..are amazing people, their knowledge, and letting us borrow half the tools in the store helped us getting my old Ford truck back on the road from Colorado to missouri! Thank you!!
