-
December 2023 by Katherine Cunningham
Very knowledgeable service people. Very good customer service!
-
July 2023 by aaron bien
Had issue on 2020 GMC Denali HD. Service was all over it. In and out in less than 2 hours. Had the part. Service Manager was totally awesome. Service advisor, I spoke to on phone on highway was extremely helpful. If you are in eastern Kansas, I'd hire you in a heartbeat. This is the way things are supposed to be. Can't say enough!
-
July 2023 by Paul Simoneau
Bought a Dodge pickup from them and would’ve like to trade it in for a Palisade he had and he offered me $12k less than I bought it for after 11 months.. never again
-
November 2022 by Dusty Atkinson
The service crew at Herl Chevrolet/GMC were all incredibly friendly and did their best to get me some answers when my almost brand new GMC Sierra AT4 broke down in the middle of Kansas. David the service manager especially went above and beyond to help me out in any way he could including trying to find me a ride to Denver when I was effectively stranded and even gave me a ride to the hotel in his own vehicle when he got off work. Once they identified the issue they wasted no time getting the replacement part and getting in installed in the truck. A fix that I thought was going to take a month or longer was diagnosed, parts ordered, installed, and put back together in a much more efficient manner that I would have expected given the current state of logistics in the country currently. So thank you very much to everybody at Herl GMC that helped get me home and then got my truck fixed. You guys are awesome.
-
August 2022 by Michelle Mayo
We were traveling to Co.& our the back up camera on our Buick was stuck on. We decided to stop at Herl GMC in Goodland, Ks for help. A friendly young man greeted us and asked what the problem was. He immediately got a tool and checked some things out and in a few minutes we were on our way free of charge. Thanks employees of HERL GMC for being so service oriented and friendly.
-
January 2022 by Tishona MERIDA
Great and friendly service. David was awesome with assisting us with the service we needed for our truck while we’re on the road working.Thank you!-All the way from Texas
-
October 2021 by George Squier
Great service! Truck Acted up on I 70 outside of Goodland. Limped into Herl old Chevrolet and they were fantastic. Turns out we had some bad diesel. They changed our fuel filter and fixed a recall that we didn’t even know we had! Got us back on the road in a couple hours. Highly recommend them.
-
October 2021 by Shy
They are our HEROES! We were on our way home to Iowa from Colorado with our four kids, when our car broke down conveniently at a gas station down the road. Dave went above and beyond to get us back on the road in no time even driving out to the gas station to assess the damage! On top of it all they were incredibly reasonably priced - seriously, these guys are amazing!
-
July 2021 by Timothy Pacello
Out picking up parts for a Chevy. Carl is always helpful ?
-
July 2021 by Jaymie Swearingen
We were traveling home from Taylor Park when we started having troubles with our Silverado Pickup. We were able to limp to Goodland Kansas since there was a Chevy Dealership there, pulling our massive camper. They were closed but there were some people there who told us it was perfectly fine for us to pull around back and park there for the night so we could run our generator and be there when they opened the next morning. The Diesel mechanic was on vacation but they did not turn us away or tell us we had to just wait till Monday or whenever he returned. The gentleman, maybe the service manager, was extremely nice and did help us get our truck fixed so we could get back on the road to finish our 550 miles home that we still had to go. It was a struggle to get it fixed but after 4 hours we were up and running. We appreciate everyone at this dealership. They were all absolutely amazing and over the top friendly and made our bad situation so much better. Thank you all so much
-
July 2021 by Peter m
Danny and Cassandra were wonderful to work with. Was in and out in 30 min. They had prepared the pickup for me, linked it to my Chevy app. Just was a great experience.
-
July 2021 by Melody Schooler
Awesome dealership! We were traveling from St. Louis to Denver when we had 2 lifters go bad. We barely made it to the dealer. Dave and his crew helped us immediately and went out of their way to find transportation for us. We cannot thank them enough for all their help thoughfulness!
-
May 2021 by Mike Moore
Dam good car dealer,has that down home feel to it,good people
-
April 2021 by sheri digiacinto
They are our HEROES! We were on our way home to Iowa from Colorado with our four kids, when our car broke down conveniently at a gas station down the road. Dave went above and beyond to get us back on the road in no time even driving out to the gas station to assess the damage! On top of it all they were incredibly reasonably priced - seriously, these guys are amazing!
-
January 2021 by Trevor Lundgren
Excellent service. They got my Denali all squared away quickly. They are friendly and professional. They gave me a ride to and from my job site multiple times and were very accommodating