Herl Chevrolet GMC in Goodland, KS is a dealership offering new and used Chevy and GMC vehicles, including cars, trucks, and SUVs. The reviews consistently highlight outstanding and awesome service experiences. Customers report that the dedicated team is helpful, knowledgeable, and not pushy, providing small town service that is getting hard to find. Multiple accounts praise the service department for going above and beyond. This includes repairing a misfiring truck for a traveler at closing time on a Saturday, and replacing a transmission for a stranded customer over 800 miles from home, completing the job in just two days. Another customer experiencing a technical issue with a new vehicle while on a road trip received immediate, gracious assistance despite the service department being booked, with the team researching and fixing the problem quickly. Service is described as great, extremely helpful, and awesome, with issues resolved in less than two hours when parts are available. The overall experience is frequently called outstanding, with competitive pricing. Customers feel treated with kindness and report becoming lifetime customers due to the exceptional care and friendliness demonstrated by the entire team, restoring their freedom and getting them back on the road.
We were on a road trip but needed a oil change badly! They got us worked in and saved the adventure! The entire staff was so kind and made sure my family was comfortable! One of the finest dealerships in America! Thank you team Herl!!!
October 2024
My truck was misfiring on a Saturday at almost closing time, as I was traveling from another state. They took my truck in and repaired it, and got me back on the road. The service and friendliness were great. Thank you Keith DeVore
December 2023
Very knowledgeable service people. Very good customer service!
