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April 2024 by Jill Stringham
Excellent Driver. Takes very good care of his customers!
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February 2024 by Chris Ferguson
The Garnett branch has been nothing but wonderful to me! When my former propane supplier let my tank run empty, Dave had it filled within a few hours, on a Saturday! The ladies in the office are always helpful and extremely pleasant to talk to. The delivery guys are also very pleasant. They do a great job of not getting off the gravel when filling my propane tank and diesel tank. When I call to have my diesel tank filled, a truck usually shows up within 24 hrs. A great bunch to do business with!
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February 2024 by Edie Crev
Thank you for always making us a priority! Always quick service! Usually 1 to 2 days is all it takes to get our tank filled! Highly recommend!
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August 2023 by Daniel Toy
Previously used another big name for our propane delivery, but I kept hearing good things about MFA so I thought I'd give them a shot. Service reps on the phone were helpful in answering questions, and the driver (Brian) that came out to inspect/fill our tank was as good as they get! Extremely thorough, friendly, informative, and seemed proud to be working for MFA. Propane prices were very competitive also. Glad I made the switch!
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January 2023 by Kathy McNeill
Called to have propane delivered. Gave them my checking account info and was told if it cleared that next morning it would be delivered. We'll money came out of my account but no propane delivered.Now almost out of propane and it's going to be freezing. Hopefully they show up first thing Monday.
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February 2022 by Elyse Janzen
Thank you, Thank you for coming out and giving us gas before the snow storm hit! I know we were extra on the delivery list and we are extremely thankful you were able to help us out. Thank you again.
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May 2021 by Debra Cooper
They picked up the phone promptly. Professional & courteous with the answers provided.
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December 2020 by Kimberlee Potter
Why will no one call us back. Everything went well when we first contacted them and was told when the house was in to give them a call for them to get the tank in and lines run. House has been here almost 2 weeks and called several times to be told “We will have a Service Technician call you” and we get nothing. This is the last thing that needs done for us to get approval to move in.
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July 2020 by Sandra K
We sure miss S & S. I've had better luck with the Garnett office rather than the Emporia office. They tend to offer different contract prices to different people. My mom, Uncle and Aunt, and my brother all live within 3 miles of each other and different prices are offered to each; ours is always the highest, so every year I have to call and renegotiate prices. Propane prices are stupid cheap right now, so they are making a bundle on contracts.
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April 2020 by Stacy Sprague
Completely rude to their customers!!! We have used this company for years and they have treated us poorly this week as we have lost a family member!! No courtesy at all!!!! We will never use them again
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April 2020 by Laken Beaty
they will do you dirty, they use to be great when they were Moore, once MFA took over, it went straight down the drain
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December 2019 by Glenn Johnson
First off technician used a 21 year old code book when came out and refused to hook up our gas, after a month-and-a-half of us and the plumber going through and sending manufacturing specifications of csst and it's fittings to him he finally come out and hook us up 2 only use indoor appliance tubing to connect the regulator to the house and the tank to our polyline.
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January 2018 by catherine ferguson
This company is a sham..they lost payment records we made of $500, 'forgot' to show up on a scheduled fill day December 8, 2017 that had been verified twice (we took off work to be home..after calling an hour after our scheduled time was missed they still didn't show up for 3 hours), and left us in the cold this week in a 34 degree home with no emergency fill pay options. Temperatures in our area this week were dangerously cold..well below zero, and for a company to not work with people in severe weather is just plain cruel and inhumane. We're questioning now whether we even got what we paid for since our propane ran out in one month..shady company with lousy communication and bookkeeping records. We're taking our business elsewhere.