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September 2024 by Ryan Witt
Ann helped me find the perfect unit for my family! Loved the walkthru/ pdi with Chad.
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September 2024 by Joe denham
Love our new RPOD, Chris in sales, and James in service were awesome to work with. Very informative.
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September 2024 by Rebecca Hoppe
Great experience! Lots of help from Chris Greene to find the perfect camper for us starting our life on the road. Terrance also had a wealth of knowledge about full time RV living that really helped us get started on proper maintenance of our new home!
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September 2024 by Cindy Axne
Ann was great! She answered all of our many questions and showed us around all the different units. This was a first time experience for us. She made it seem easy and hassle free. Our walk through with our tech Joe was really informative. It’s great to get the instruction that I needed on how to operate everything properly before we take possession. Thank you guys for all your help!
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September 2024 by Brian Unruh
Really enjoyed working with Chris on the purchase of our new Brinkley. Great communication, clear and fair negotiations, and terrific follow through. Would definitely recommend Chris!
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August 2024 by Heather Jenista
Chris is fantastic to work with! He is very knowledgeable and friendly!! This company is our go-to!
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August 2024 by Stuart Elliot (The Doggy Dude)
Great service, great people, great deal!!! Scott Hagen was great to work with!
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August 2024 by Philip Rowan
Wonderful experience. Ann led me to the camper of my dreams. Great deal and great service.
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August 2024 by Dan Marx
Ann was great to work with! She very knowledgeable and excited to show us many different layouts of campers and options! The staff was very patient in answering all of our questions and provided great detail and information for us as first time camper owners.
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August 2024 by Vida B
We made it approximately 789 miles before the steering became dangerously difficult. We were forced to stop in Albuquerque New Mexico, and spend a day finding alternative accommodations. Due to the RV's poor handling, we were forced to find a mechanic shop and pay for a front-end alignment out of pocket.The RV generator malfunctioned and was impossible to start manually because the crank handle was broken.Our RV sewer hose was missing a crucial piece for dumping toilet waste. We contacted the company to ask where we could find it, but they claimed it wasn't required.The RV park manager insisted that dumping waste without the correct tools was against park regulations, leaving us no choice but to rent the missing piece.The staff at the Olathe rental facility tried to hold us responsible for the rental cost of a missing component.When I reached Ashley, she informed me that she was out of the office on vacation. We needed to check the email for the roadside assistance because they email the information for roadside assistance 5 days prior to your trip. After searching the email, we did not received an email from roadside assistance.
We contacted them again to find out what actions were necessary to correct the problem. The staff stated that Ashley was at lunch and he would have her to call me when returned. We did not received a call from Ashley nor the staff.
The complete lack of urgency and empathy from staff made it clear that they didn't care whether we made it back safely. Their refusal to provide roadside assistance or offer alternative arrangements left us feeling completely unsupported."
Feeling stranded and helpless without any support from Olathe Ford RV staff was incredibly frustrating. Their lack of urgency and unhelpful advice made us feel abandoned and ruined our vacation plans.
The Olathe RV rental was a major disappointment, and I have no intention of renting from them again.
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August 2024 by Christy Evers
Anne was an amazing salesperson. We just bought our travel trailer and cannot wait to get started spending time outdoors with our children in comfort. Thank you all at Olathe ford RV Center. Highly recommend to everyone!!!!
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August 2024 by Brent Emch
It was a great experience at Olathe RV. Ann was great to work with.
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August 2024 by Jeffrey Peterman
Ann was great, helped us find the right RV for our needs.
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August 2024 by Karen Thomas
If you are looking for Coachmen campers, this is the place. There are not very many Coachmen dealers around. Need more. Ann helped us step by step
Thank you all
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August 2024 by Ariel moore
We met Chris at Olathe Ford RV. He showed us a couple of units and we fell in love with a Forest River Flagstaff Classic Super Lite. Chris was really great to work with. Once we decided to purchase it, we made a deposit of $1000 and they got it into the shop to do a service check on the unit to make sure everything was in working order. Once that was done we met with Terrance and he did a complete walk through with us, showed us how to work everything and answered all of our questions, especially since this was our first RV. He took his time and was very friendly and helpful! I could tell that he knew a lot about RVs and gave us lots of good tips. After that, I asked him to take us through their little store and show us the most important things that we were going to need and we ended up walking out with some good necessities but nothing that we didn’t really need. I really appreciate his effort to only recommend things he thought we would need. Once we had made our purchases, the young woman who there helped us carry our purchases out and offered to put them in the RV, which we are storing on the lot. Everyone at Olathe Ford RV made us feel comfortable and were very helpful! It was a very good experience! We are so happy we found Olathe Ford RV!