-
April 2024 by Shelby Gale
Only place I've ever been to get my taxes done. I've always been fairly happy with how things are run. This year has and continues to be a NIGHTMARE. Was supposed to get back the usual refund, however after 2 weeks not receiving the Federal. I knew in my gut something was WRONG. I finally made an appointment in person to get some real answers. Everytime I called they were not available at the time and promised to get back that day and wouldn't. So I'd call again, that's when I made the in person appointment. No help was received, they told us it was the IRS fault. And it's wild because IRS said it would have been most likely my taxpayers mistake. Got an emerald advance card awhile back to be taken out from the federal what we owed. H&R will not stop interest rates, they will not give any grace period. They have left me to figure out through the IRS what is going on. (Finally gave us an IRS Local number to call) We have done everything the same. Every year. We pay them $600 , so that we can get gaslight for weeks. Going on 2 months of not getting our money. And IRS says it could be another 9 weeks plus at this rate. Which we will be paying interest on for NO REASON. NO ANSWERS. NO HELP . Better off doing your own taxes than paying EXTRA for horrible service.
-
March 2024 by Melody Calvert
The office receptionist was cut to 4 hours a day (as of March 19) and the automated phone syseltem is not sufficient to handle issues. Very frustrating. The tax preparer did a great job and other employees in the office were very helpful and courteous.
-
January 2024 by David Miller
Horrible 159$ filling fee and an additional 39$ transfer fee. Stupid high. Do not go there use TurboTax sooooo much cheaper and more back. Worst return ever. Would not have used if it wasn't so difficult to access TurboTax account after changed my number. I repeat DO NOT GO HERE...
-
October 2023 by Google Acct
I was really surprised at how easy and quick the process was to file taxes. I was in and out in about 10-15 minutes. Patricia was a delight to talk to and didnt make me feel judged or guilty for filing late. Its expensive but stress free
-
August 2022 by Karen Liu
very skilled and helpful
-
August 2022 by Patrick Crawford
Nice and helpful
-
August 2022 by Daniel and Tiffany Rensing
Great Job on my taxes
-
August 2022 by Daniel Beets
Never any problem
-
June 2022 by Aj Achilles
Not only where they super rude to my wife when she called, they couldn’t answer a simple question of how we could pay of state income taxes. Terrible service expecially for how much we spent with them
-
April 2022 by Rita Howe
Dorothy is so kind and always makes me feel that she has my best interest in mind!
-
April 2022 by Mel6 Condiff
Dorothy was great as usual. Everyone very nice.
-
February 2022 by Lara Chance
H & R Block are always professional, friendly, and knowledgeable. I have been coming to H & R Block for almost 10 years. I have never had a single issue with them. Tommi was friendly and knowledgeable. She helped me get the best refund possible.
-
February 2022 by Christina Beggs
Always friendly and fast and easy return
-
January 2022 by Timothy Peal
I usually have good experiences at this location but, this year it excellent! The tax lady this year, Catherine Hansen, really hit it out of the ballpark! She was friendly and yet professional! She also got all the taxes done and waited on me even when I forgot some documents at my house nearby. She wasn't even frustrated like most people would be. And her talks makes it feel like your not at a DMV or Hewitt Jackson! It really livens up the whole 'going to do taxes' ordeal! 10/10 Would do taxes with her again
-
August 2021 by Matt Stevens
Because they are who I use.