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April 2024 by alicia peña
I went here and Thomas not only took my order but also made my day with his sunny demeanor!! Great service, i will definitely be back!
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April 2024 by Angela Hammers
When I asked the manager, Thomas, to hold on a second so we could decide what we wanted, he replied with,"oh my gosh. Ok." When I called to report the incident to the manager, that's when I found out Thomas was the one I had spoken with. We will no longer go to this location.
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April 2024 by Courtney Barnett
I am normally impressed by the staff of this location, especially during the morning. We don’t order very often, but when we do drive through it’s great. Today due to an injury I had to rely on delivery. Absolute mistake. We didn’t get our sides on the meals and completely incorrect drinks. My husband called and they blamed it all on the delivery people. I wasn’t upset until they didn’t even choose to claim responsibility and blamed it on the driver who obviously cannot open my bag and search through the contents or realize that the drinks were supposed to be bright red instead of brown. This is really unacceptable, but I’ve been finding this to be the case for any delivery of any place now. Don’t use a scapegoat to justify your mistake. I know this was not the driver’s fault. I will not be returning when this is the level of customer service we get when we politely call and tell them there was an issue. I absolutely hate complaining. I never do. It wasn’t even a gigantic mistake, but the way it was handled was.
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April 2024 by Julio Miranda Rodriguez
I don’t know the name of the employee that was in the drive-thru this morning 4-2-2024 at 7:50 am but this person made my day. His positive attitude is contagious. Great job.
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March 2024 by Ryan Dickerson
Just gross. Cold food. Tasted old. Bun was hard. Wouldn't come back.
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March 2024 by Janet Byard
they got everything in our order wrong but did make up for it hince the three stars with both of them
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March 2024 by TheBre TV YouTube
Because it’s hard to believe here are the photos…I found a long black hair woven between the beef patties and bacon and then to my horror another and yet another woven between the sandwich.I ordered in the BK App ahead of time and still had to wait around 15 minutes at the window.I came to this Burger King after a neighboring Burger King ran out of patties and couldn’t refund my order because 2 managers quit leaving basic staff who didn’t know what to do, you can’t make this stuff up.My 2nd attempt at eating dinner tonight is a complete bust, now I have to go back out again and find food. Very disappointed in BK
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February 2024 by tony rush
Slow service, no deadicated at indoor check out, lady was running drive through orders and indoor, took a minute to get served.
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December 2023 by Pablo Villacis
The most expensive burgers, for two combos they charged me 27.50, I prefer Wathaburger, they are bigger and more
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November 2023 by the dude
This location constantly closes early and the employees don’t care about their jobs. The owner or corporate needs to start fresh with an entire new staff. We try to go to this location with rarity, and there’s always issues.
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November 2023 by Mark Duncan
15 minutes while they figured out the credit card. Absolutely filthy inside. I've always gone thru the drive thru. Wish I hadn't seen the side. They'll be closed down by the health department.
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November 2023 by AKing Production
The staff at this location is wonderful. Very nice people and a very clean location. Thank you!
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November 2023 by Tim Gibbs
Dude at the register was very professional and helpful.
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October 2023 by lola bunny
Told me they aren’t making impossible burgers until tomorrow and they don’t even close soon. Really rude and lazy, I don’t have many vegetarian options so super disappointing. ?
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September 2023 by Rosa Andrews
I live in Ottawa Ks, I thought I would NEVER eat Burger King again. I actually couldn't stomach the thought. I ate breakfast in Ottawa one morning because it used to be mine and my oldest son's favorite breakfast place to eat together. I haven't had their breakfast in years. I didn't know they had burritos, so I got my favorite croissanwich, hash browns, and one burrito. I got 5 and I'm not exaggerating, 5 cold chewy Hashbrowns. My burrito with the salsa was disgusting and I ended up sick all day after that. I don't know if it was the sauce or what but it was so so bad. I was so sick I had to lay down and couldn't function. So this brings me to Gardner, I met my son in Gardner and we were hungry and in a hurry so we decided to go to Burger King since we were right there. I was a little worried about eating there. I got 2 original wraps and large fry. Man it did not disappoint!! It was so good, amazing actually!! Fast and friendly service too! Everything was absolutely perfect and fresh hot fries!! I'm so thankful it was delish! Good job Gardner Kansas Burger King ?
