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August 2024 by Don Papsdorf
The whole process of evaluation, estimating and then fixing was so refreshingly transparent. It was a very good experience overall and can't recommend bret's auto works highly enough.
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August 2024 by Kirk Soman
I have a daughter that had a brake light problem with her car and I live in another town and these guys made a professional video of diagnosis of the problem and then relayed information to the both of us and fixed the issue in a timely and affordable fashion. We will definitely be using this shop in the future. Thank you
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August 2024 by Raymond Manley
Great service! Excellent attention to detail, found bend/bent on rim during rebalancing that had not been caught before. Thank you!
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August 2024 by Emma Summers
Tracy was so unfriendly and not helpful one bit. My girlfriend got a call from Tracy and she proceeded to tell her in a rude manor that she was late for her oil change. They canceled on us yesterday and it was never rescheduled. No one should be able to talk to a customer like that. Something needs to be done about this.
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August 2024 by Cyndi Buckley
The team at Brett's Autoworks always takes great care of us and our vehicles.
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August 2024 by Jason Smith
Yes they do great work. Highly highly expensive. You will pay for that great work.
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July 2024 by Melissa Free
I had a tire blow out on I-35 after hitting a curb earlier in the week. I called Bret's as the first repair facility that came up in the area where I broke down. Tracy was an amazing support, all the way through the difficult, extensive and expensive repair. She was supportive, communicative, and went above and beyond to ensure I was comfortable with the entire process. I will continue to bring my car to this shop for as long as I am driving in this area! Highly recommend!
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June 2024 by Gwyn Dehn
NEVER had a bad experience with Brets or any of their employees, from the office to the shop guys.
Always honest & understanding. We use them for personal and fleet vehicles. The slogan "you get what you pay for" is dead on with Brets. Wouldn't take our vehicles anywhere else!
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April 2024 by Mike W
This shop came highly recommended by some of my coworkers and another auto shop. When I called, the lady on the phone refused to give me a rough estimate for one of the two possible problems(waterpump or headgasket) that could be wrong with my suv. Again, all I was asking for was a rough estimate so I would have a general idea on how much money that I would need to get for them to work on my suv. So now I will be taking my business elsewhere and will not recommend this place.
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April 2024 by Matt Bredfeldt
Excellent customer service, great work, and reasonable rates. They have been able to squeeze me in on a service twice now. Love the video inspections of the vehicle by your tech.
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March 2024 by Gage
Hands down probably the best auto repair shop I've ever been too, with the best customer service. They are always honest and upfront about anything before moving forward with repairs. The detailed videos sent by the techs explaining the vehicle issues is awesome and very informative!
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March 2024 by Fonda Elliott
Very good experience for me. Friendly and very helpful. Explained things clearly and kept me updated. They are my new go to people for my car.
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January 2024 by LaShawnda Hammond
Bret's Autoworks did a thorough and detailed diagnosis of our car. It had several problems and they were willing to take the time to work out a solution to fix the problems. They were also willing to write out a detailed, thorough estimate. We worked with Tracy. She was patient and kind. From the short experience we have had They are honest and trustworthy. We will continue to use them for our family cars maintenance.
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January 2024 by John Yockey
Great service and very thorough with their explanation of the problems.
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December 2023 by Curtis Oshel
They never returned my call after talking to the gentleman about some repairs, he was going to get a quote together and call me back?
