Jay Hatfield Chrysler Dodge Jeep RAM is a family-owned and operated automotive business serving Frontenac, Kansas, and the surrounding areas. Customers report a great experience, describing the customer service as excellent and as exceeding anything in the area. The service consistently goes above and beyond to make the car-buying experience enjoyable, easy, and fun. Staff are noted for being straightforward, honest, and not pushy, listening carefully to customer needs without pressure. The sales process is highlighted for making customers feel at ease and welcome, with advocates working on the customer's behalf for financing. The business strives to provide the best possible service, ensuring customers get a comfortable vehicle within or even below their budget. The maintenance department is also recognized as a cut above. The overall experience is frequently called great, with many customers stating they would highly recommend the dealership.
Very positive experience with everyone involved. Chris went way above and beyond to take care of us with our special needs and unique situation. Definitely will go back to do more business.
November 2025
Great service they even found a transmission leak that I had to take back to the dealer to have fixed .. thank you guys
November 2025
Really great customer service. They went above and beyond to make my experience great. Christian did an excellent job. He wasn't pushy and was straight forward and honest. I would recommend him 100 times over.
