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January 2024 by Action Jackson
During a recent TDY trip I had the privilege to stay at this phenomenal location. The facility is great, the rooms are clean, the location is extremely convenient, but the staff is what makes it the BEST lodging facility of any on base lodging facility that I have EVER stayed at. You can easily read about the amenities that the hotel offers but what you can't read about is how well the staff is. They really go above and beyond to get to know their customers and personalize the interactions. They have by far the best customer service that I have ever experienced staying on base. From the manager to the front desk associates, to the maintenance staff - they really make you feel comfortable and put a special touch on taking care of our people! A true force multiplier to readiness when traveling to this installation!
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January 2024 by Brandon Kitchen
Very nice hotel. Price seemed on par with other locations. Staff was incredibly polite and accommodating. Breakfast had several options to meet a variety of dietary needs. Rooms were pretty decent. Not the most up to date, but they had all the necessary items. Mine had a little kitchen suite. I would recommend this over other hotels in the immediate area.
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January 2024 by Chloe Gresham
10/10 friendly and great environment. Staff are so warm and welcoming it truly makes the stay 10000% better. Definitely stay here if you want a good experience.Noteworthy details: Staff were on top of all needs before I even knew I had them. 100% amazing
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December 2023 by J Smith
This place is a great place to stay long-term. Thank you all for the wonderful we plan to come back.They have a small gym nice to work out.They have a shuttle service that wonderful.They also have a nice pool area to lounge and enjoy swimming.Also a back patio was nice to relaxe and spend with the family.Free breakfast every day.Free dinner on Wednesday PCS Social.Supports MWR and other eventsThank you for the wonderful service you provided us and helping us out. Enjoyed the room. Also is pet friendly.Rooms: The room was luxurious and nice had a suit with a nice kitchen, living room, Big bathroom and a bedroom.
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December 2023 by Lucas Rosengren (Luke)
Stayed here for TDY multiple times. Spacious, accommodating, and comfortable. Staff are incredibly friendly and breakfast is on par with most IHG hotels.
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December 2023 by Johnson Family
Cara, Rose, Murrieta, Nancy, AlisaL thank you for the great service. Abby, thank you for being so accommodating with all our needs. We look forward to returning soon.
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November 2023 by Nikki Burks
Fantastic stay! We were recently in Fort Riley for a deployment reunion. The staff at the Candlewood Suites were so helpful and kind. After returning home, I realized I had left some rings in our room. Upon calling the hotel, I was made aware that Karigen (I’m sorry if I am misspelling her name) had found the rings and turned them in. Give that girl a raise!! I am grateful for her honesty and for the courtesy of the staff in keeping them safe. Would highly recommend!!
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November 2023 by Ross Noffsinger
Tremendous staff. I loved the breakfast and everyone here is extremely kind. I would live here if I could but then I would be 400 lbs.
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November 2023 by Sammi Wells
I was absolutely blown away by the lovely interior and fantastic staff here. Rochelle was amazing, she remembered us from a phone call and helped us with every little thing. Their suites are spacious with a usable kitchenette. Great selection for TV too! Breakfast was hot and had a good variety for everyone.
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November 2023 by Byron Pollard
The staff is extremely courteous and professional. If they were any nicer, I would have to move in permanently. They had a large variety of snacks, soft drinks, and microwavable dinners to choose from. The room was very clean and spacious. Came equipped with all of the amenities to make you feel at home.Rooms: The room was very clean and spacious. Came equipped with all of the amenities to make you feel at home.Food & drinks: They had a large variety of snacks, soft drinks, and microwavable dinners to choose from.Noteworthy details: The staff is extremely courteous and professional. If they were any nicer, I would have to move in permanently.
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October 2023 by Joshua Garvey
I have to say, this is by far the best experience I have ever had at a Candlewoods Suites anywhere in the country! Marietta and Kyla were there to assist me at my check-in and gave be the best pricing for the room and their customer service was outstanding! I will definitely be staying here again in my future travels to Fort Riley. Duty First - Victory!
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October 2023 by Joseph Garten
The staff were very friendly and helpful. The rooms were clean, which includes a little kitchen. They have an area in the front lobby where you can buy food, drinks, and travel items along with other things. In that same area there is a library of DVDs that you can borrow. There's also a little fitness center which includes a couple treadmills, an elliptical, a stationary bike, a bench with a set of dumbbells, and a multi-use workout machine. The hotel seems to be centrally located on base with easy access to other places. If you are staying on base I recommend staying here.
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September 2023 by Sean easlick
I cannot say enough about this property. I travel to military bases weekly and don't always like staying on base (loss of points, shopping off base, etc) but I make it a point to always stay here. This staff takes ownership in their business. The focus on true customer service I just have never seen before in a hotel, of any level. They knew my name from day one. Hello Mr. Easlick", Mr. Sean, etc. The rooms are very clean, not one thing has even been wrong with the rooms, showers hot, tv works. Not to mention being VERY Pet Friendly.I wish all hotels were like this. Great Job by the staff and by leadership to keep the empowerment going for your crew.
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September 2023 by Francisco Dima
I was very impressed with the cleanliness of the room. Very big room. The staff was very friendly, only problem I us is hard to find a room if you call after 4 PM. I try on 4 different days after 4 PM with no luck. Next, time I'm passing through will make reservations.
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September 2023 by William Reeder Jr
When it comes for long visit or short stay the staff of the IHG is one of the most genuine staff you will ever meet. They are one of the most friendliest people. If you are far away from family the staffs company here make you feel like you never left home. Overall, my experience at IHG has been a wonderful experience. I highly recommend staying at this hotel. Also, free breakfast in the morning!Rooms: The rooms are very high quality with weekly room service. Each of the rooms come with a stove top, refrigerator with an ice machine, and microwave for quick easy food.
