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December 2023 by Deb Kreutzer
Love the hot cocoa blizzard with peppermint pieces added. Yum!!!
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December 2023 by John Valencia
Great service and the staff was
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October 2023 by Mickelle Rhoiney
Today I worked a double shift, came to DQ for a few of my favorite things. I will never come back to DQ in Eudora and it made me leary to go to any restaurants in Eudora, the staff does not wear gloves I watched him put my pretzels in the box and yell out because it burned him. I am in the nursing field I wear gloves for everything they could do the same, since they don't I can no longer be a customer. Everyone makes mistakes but everything going on in the world today no gloves is not a mistake but just careless. This place needs new management and for everyone in there to be fired and start over with a new crew.
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September 2023 by Sarah Reynolds
Terrible customer service. Accidentally ordered a burger with no bun, cheese meat or anything on the app (basically paid for a burger and took every ingredient off instead of adding it on. Easy mistake. I called the store once I received my order to get a replacement cheeseburger (I got a patty in a box) and they couldn't even get me a replacement. Pretty poor service, who would order and pay for a cheese burger then not get one. Yes I messed up but I did pay for the burger, bit they wouldn't give me one.
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September 2023 by jrchamp027
Horrible experience. First, cook was on phone texting, then few seconds later i see here with handful of bacon going on my sandwich, no gloves. Talk about spreading germs!! I complained to manager. He offered to go and make the burger himself. I get home and see that my burger was microwaved so long, the cheese hardened on side of carton. This place has gone severely downhill getting worse and worse. Save your time and bypass stopping here.
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September 2023 by B E
If you want Ice cream and have an hour of free time this is the place to go.Must be made fresh when you order.
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July 2023 by S A
Got dehydrated in the heat and needed food and drink, but sat in the drive through forever waiting. Didn’t even give us the drinks. Couldn’t hear us ordering either, just incredibly poor experience. We are staring in the window and can’t even see anyone! The window is dirty too. Won’t be back, if we can ever get out of here.
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June 2023 by Lynda Wilson
Much better than in the past. Employees attitudes were much better.
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May 2023 by Kamden G.
Food is very great. Staff are always very helpful, fast and kind. Very underrated restaurant in a small town. Customers are always nice and kind as well
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May 2023 by Kayla Montgomery
Ordered via the mobile app and upgraded to cheese curds for my meal. They had messed up the order so I drove back after getting home. Mistakes happen- totally get it. I explained that I had upgraded to cheese curds and asked if they could fix it. I brought the incorrect meal back with me and asked if they could remake it since it’d be 20 minutes and it was cold. The cook then had an attitude about remaking the meal. YOU are the one that messed up.. it’s completely reasonable to request to have the food remade. I never once complained about having to drive back to get what was originally ordered- I just wanted warm food and what I ordered and paid for- the attitude was completely unnecessary and unwarranted. Ever since new owners took over- this place hasn’t been the same.
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May 2023 by W J
I went in and ordered a blizzard, was very great quality and was handed to me fast. But the lady Aubrey was was yelling at the workers around her.
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May 2023 by Robyne OGrady-Pippert
Update: it's sad that the mini blizzard now costs as much as the small size a year or so ago, and seems smaller. Won't be visiting DQ much if at all anymore, sadly.Not the same since the last manager left. Staff isn't as cheerful. Food is still good. My blizzard wasn't mixed up well.
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April 2023 by Lara E.
It's dirty, they underpay their staff, and they don't clean right. Mellisa the manager is rude and doesn't respect her employees either. Very disrespectful to on in front of a group of customers
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April 2023 by Salvador Castillo
Had no idea how to make blizzard and got mad when asked to remake.
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February 2023 by Unity4213
Sat in the drive through for 15 minutes for food I couldn't eat because my lunch break was almost over. Don't go here unless you have a good hour to waste waiting on food- and that's assuming there's no one else in the lobby or Drive through like when I went. Also be prepared for their food to be colder than their ice cream.
